UAE insurer profile
MSH International
Est. 1974 · Dubai · DHA, HAAD regulated
Part of Diot-Siaci Group — major French insurance broker. MSH International offers 2 health insurance plans in the UAE, accepted by 4,680 healthcare providers across 8 cities. Data cross-referenced with the UAE Open Healthcare Directory.
At a glance
Key facts.
- Part of Diot-Siaci Group — major French insurance broker
- Specialist in international health insurance since 1974
- Strong European and Asian network coverage
- Popular with French-speaking expats and diplomatic missions
Coverage matrix
Coverage at a glance.
| Plan | Tier | Premium / yr | Annual Limit | Co-pay | Dental | Optical |
|---|---|---|---|---|---|---|
| MSH Essential Plus | Enhanced | AED 6,500 – 12,000/yr | AED 800,000 | 20% | ✓ | ✓ |
| MSH Premium International | Premium | AED 16,000 – 30,000/yr | AED 1.5M | 0% | ✓ | ✓ |
Co-pay shown is for outpatient visits. Premiums are indicative annual ranges.
Plan catalogue
Insurance plans.
MSH International
MSH Essential Plus
Expat professionals and families in the UAE
AED 6,500 – 12,000/yr
Annual limit: AED 800,000 · semi-private room · 20% co-pay
4,680 providers
View details →MSH International
MSH Premium International
Executives and families needing worldwide coverage
AED 16,000 – 30,000/yr
Annual limit: AED 1.5M · private room · 0% co-pay
4,680 providers
View details →Who accepts this
Provider network.
Providers by City
Top Specialties in Network
The claims flow
How claims work with MSH International.
Direct billing. Present your MSH International insurance card at any in-network provider. The clinic or hospital bills MSH International directly — you pay only your applicable co-pay (20%–0% outpatient) at the point of care. No paperwork required.
Reimbursement claims. For out-of-network or emergency treatment, collect itemised invoices and medical reports, then submit via msh-intl.com or call 04-327-3500. Standard reimbursement decisions are issued within 15–30 working days. Pre-authorisation is required for planned inpatient admissions, surgeries, and high-cost diagnostics — contact MSH International at least 48 hours in advance.
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View plansCompare MSH International with other insurers
Side-by-side plan comparison across all 38 UAE insurers
Questions
About MSH International.
MSH International Insurance — FAQ
What health insurance plans does MSH International offer in the UAE?
MSH International offers 2 health insurance plans in the UAE: MSH Essential Plus, MSH Premium International. Plans range from AED 6,500 – 12,000/yr to AED 16,000 – 30,000/yr annually.
How many healthcare providers accept MSH International insurance?
According to the UAE Open Healthcare Directory, 4,680 healthcare providers across 8 UAE cities accept MSH International insurance. This includes hospitals, clinics, dental practices, and specialist centers.
Does MSH International cover dental and maternity?
Dental and maternity coverage depends on the plan tier. Yes, MSH International's enhanced and premium plans include dental coverage. Maternity is covered with waiting periods ranging from 6 to 10 months.
Is MSH International the UAE healthcare regulator or HAAD compliant?
MSH International is regulated by DHA and HAAD. The UAE healthcare regulator (Dubai) compliance means all plans meet the Essential Benefits Package required for Dubai residents and workers. Additionally, Health Authority Abu Dhabi (HAAD/DoH) oversight ensures plans meet Abu Dhabi's mandatory Thiqa and basic scheme requirements.
How do I file a claim with MSH International?
To file a claim with MSH International, call their claims line at 04-327-3500. For direct billing, simply present your MSH International insurance card at any in-network provider — the clinic or hospital settles directly with the insurer. For reimbursement claims (out-of-network or emergency), submit itemised invoices, a completed claim form, and your doctor's report within 90 days of treatment via msh-intl.com or by post to their Dubai office.
What is the cheapest MSH International plan?
The most affordable MSH International plan is the MSH Essential Plus (Enhanced tier), starting from AED 6,500 – 12,000/yr annually. It covers inpatient, outpatient, maternity with a 20% outpatient co-pay and an annual limit of AED 800,000.
Does MSH International have a mobile app for claims?
MSH International offers digital claims submission through their member portal at msh-intl.com. Most major UAE insurers, including MSH International, provide a mobile app or online portal where members can submit reimbursement claims, view policy documents, check coverage limits, find in-network providers, and download tax invoices. Download the MSH International app from the App Store or Google Play, or log in via their website to access self-service claim tools.
Disclaimer. Plan details and premiums are indicative. Obtain a personalised quote from MSH International or an authorised broker. Provider network data sourced from the UAE Open Healthcare Directory, last verified March 2026.