Dental recall · UAE
Zavis is a dental recall system for clinics in the UAE. It reads your dental EMR's appointment feed, finds the patients due for their 6-month check-up, skips anyone already booked or opted out and messages the rest on WhatsApp. It follows up until they book or reply and writes the booking back to your EMR.
Clinic management software for the patient side. Keeps your EMR.
Every dental EMR knows which patients are due. The work is what comes next: pull the names each week, message each patient, chase the ones who do not answer and book the ones who do. At most clinics nobody at the desk has the time, so the list grows every month.
Zavis works the list. Each week it reads the visit history from your EMR, picks the patients whose six-month check-up or hygiene visit is due, and leaves out anyone who has already booked or has opted out. The rest get a WhatsApp message with open slots, in Arabic or English.
When a patient picks a slot, Zavis books it into your dental EMR and sends the confirmation and the reminders. When a patient does not answer, it follows up. Your team sees every recall conversation in the same inbox as the rest and can step in.
Clinics already running Zavis
What Zavis does
Each one reads your EMR's appointment feed and works the patient side of it. Nothing is migrated and nobody re-trains.
Zavis reads the appointment feed, works out who is overdue, skips anyone who has already booked or opted out, and messages the rest until they rebook or reply.
Recall goes out every week without anyone at the desk remembering.
Hygiene due · 6 months
214 due
The patient who missed 10:00 gets a WhatsApp at 10:05 with two open slots. The slot is refilled from your own patient list, and nobody at the desk has to pick up the phone.
Missed appointments come back onto the diary the same day.
10:00 · Reem A. · marked no-show in your EMR
Hi Reem, we missed you at 10:00 today. Thursday 16:00 or Saturday 09:30 with Dr Haddad?
saturday pls 🙏
Done. Saturday 09:30. I will remind you Friday evening.
Every message lands against one patient record, so a coordinator sees the whole history before replying. Instagram and web chat land in the same place.
Nobody hunts through three phones for the last message.
my crown came off tonight, can someone look at it
That is a same-visit repair. Dr. Haddad has 09:30 tomorrow.
Booked · written to EMR
do you do hydrafacial? saw your reel
We do, 50 minutes. Thursday 6pm or Saturday 11am?
Booked · written to EMR
price for braces consult?
Consult is free. Want the next slot in Al Barsha?
Booked · written to EMR
It picks up WhatsApp and the phone in Arabic and English, answers from your approved content, and books into a slot that is genuinely free. Clinical questions go to a person.
The 9pm enquiry is booked before your desk opens.
Inbound call · 02:14
Returning patient · 3 prior visits
Patient
“أريد تغيير موعدي يوم الخميس” — I want to move my Thursday appointment
Agent action
Identified patient · found Thursday 10:00 booking · offered next three openings
An unpaid balance gets a payment link on WhatsApp and a reminder. A completed visit gets a request for a Google review, timed while the patient is still pleased.
Fewer invoices left open, more recent reviews.
After the visit · Reem A.
Automated
Visit complete · balance outstanding on invoice 1042
Payment link sent on WhatsApp
Paid · receipt sent · balance closed
“How was your visit with Dr Haddad?” · review request sent
Google review posted
Timing, wording and how many reminders go out are yours to set. Patients who opt out are skipped.
Works with your EMR
Zavis connects through the appointment feed, export or API your EMR already exposes. Each system has its own page with what is read, what is written back and how setup is scoped.
All marks belong to their respective owners.
How it starts
Connect
Our team connects Zavis to your EMR through its appointment feed, export or API.
Map the appointment feed
Doctors, branches and appointment types are mapped so every booking lands on the right calendar.
Switch on the agents
Reminders, no-show recovery and the AI receptionist go live once you approve each flow.
Questions clinics ask
With a recall list that someone works every week: find the patients who are due, message them, follow up and book. Most dental EMRs can produce the list. The work is the messages and the follow-up. Zavis does that part on WhatsApp from your EMR's appointment feed, skips anyone already booked or opted out and books the visit into the EMR.
A dental recall system finds the patients who are due for a routine visit, such as a six-month check-up or a hygiene appointment, and contacts them to book. A complete one also follows up with the patients who do not reply and records the result against each patient.
Zavis connects to dental practice systems such as Dentally, Open Dental and Pabau as well as general EMRs, through the system's appointment feed, export or API. Bring the name of your system to the walkthrough and we confirm the connection first.
WhatsApp is where most patients in the UAE write to their clinic first, and a patient can pick a slot in the chat with one tap. Each recall conversation stays in the same inbox as every other conversation with that patient.
Yes. Patients who opt out are skipped before any message is sent.
It reminds patients before the visit and rebooks the ones who miss it. Every booking gets a WhatsApp confirmation and reminders 24 hours and 12 hours before the appointment, each with a one-tap reschedule link. A patient who misses a 10:00 slot gets a WhatsApp at 10:05 offering two open slots, and Zavis follows up until they rebook or reply.
Zavis is priced per clinic, based on its setup, and quoted after a demo. The price depends on how many locations you run, your patient volume and which agents you switch on. You get the exact quote on the 20-minute walkthrough.
Next step
Twenty minutes on a call. We map Zavis against your actual diary and quote it for your clinic.
