Bookings & Scheduling

Conversations that turn into bookings

Coordinators filter live EMR slots with MRN matching, or AI agents offer best slots with one-tap confirmation and EMR writeback.

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Reception coordinator at clinic front desk helping patient with booking checklist overlay on screen

Syncs with your EMR

Practo EMR
Medas EMR
Unite EMR
Practo EMR
Medas EMR
Unite EMR
Practo EMR
Medas EMR
Unite EMR
Practo EMR
Medas EMR
Unite EMR
Practo EMR
Medas EMR
Unite EMR
Practo EMR
Medas EMR
Unite EMR
Practo EMR
Medas EMR
Unite EMR
Practo EMR
Medas EMR
Unite EMR

Live EMR schedules with conflict protection

Filter by doctor, department, service, and branch. One-click create, reschedule, or cancel with full two-way EMR writeback.

Live EMR Schedules

Real-time availability by doctor, department, service, and branch.

One-Click Create/Reschedule/Cancel

Two-way writeback with reason codes and conflict detection.

MRN Matching

Phone and MRN matching prevents duplicate patients automatically.

Status Parity with EMR

Coordinators and front desk see the same truth in real time.

WhatsApp Confirmations & Reminders

Sent from the same conversation thread automatically.

Patient Profile with History

Booking history, preferences, and MRN visible during scheduling.

Human-led or AI-powered. Your choice

Coordinator Led

Filter, select, confirm, with MRN and visit ID

1

Filter live EMR slots by doctor, department, service, and branch.

2

Select patient from Contact 360 with full history and preferences.

3

Confirm booking with MRN and visit ID linked, conflict-protected.

4

Appointment created in EMR with two-way writeback automatically.

5

WhatsApp confirmation plus automated reminders sent instantly.

AI-Powered

AI offers slots, patient confirms, EMR updates

1

AI offers best slots based on intent, doctor preference, and availability.

2

Patient taps to confirm directly in the conversation.

3

Appointment created in EMR with full writeback automatically.

4

Confirmation and 24h/12h reminders sent on WhatsApp.

From ad click to booked appointment

Ad click
WhatsApp chat
Lead created
AI books
EMR synced
1

Patient Sees and Taps the Ad

Immediate WhatsApp entry point with full ad attribution.

2

Conversation Starts in WhatsApp

AI responds instantly, qualifies intent, and keeps leads engaged.

3

Lead Auto-Created in Zavis

Contact created with source attribution, no manual entry.

4

AI Books the Appointment

Live EMR slots offered, patient confirms in one tap.

5

Zavis Syncs to Your EMR

Two-way writeback in real time, one source of truth.

Ready to turn conversations into bookings?

See how Zavis can automate your appointment scheduling.

Book a Demo