Bookings & Scheduling

Conversations that turn into bookings

Zavis is appointment booking software for clinics in the UAE. Patients book on WhatsApp from live slots in your EMR and confirm in one tap, or your coordinators book for them. Every booking gets a WhatsApp confirmation and reminders 24 and 12 hours before the visit. Zavis works alongside your EMR and writes each booking back to it.

Book a Demo
Reception coordinator at clinic front desk helping patient with booking checklist overlay on screen

Syncs with your EMR

Practo EMR
Medas EMR
Unite EMR
Practo EMR
Medas EMR
Unite EMR
Practo EMR
Medas EMR
Unite EMR
Practo EMR
Medas EMR
Unite EMR
Practo EMR
Medas EMR
Unite EMR
Practo EMR
Medas EMR
Unite EMR
Practo EMR
Medas EMR
Unite EMR
Practo EMR
Medas EMR
Unite EMR

Live EMR schedules with conflict protection

Filter by doctor, department, service, and branch. One-click create, reschedule, or cancel with full two-way EMR writeback.

Live EMR Schedules

Real-time availability by doctor, department, service, and branch.

One-Click Create/Reschedule/Cancel

Two-way writeback with reason codes and conflict detection.

MRN Matching

Phone and MRN matching prevents duplicate patients automatically.

Status Parity with EMR

Coordinators and front desk see the same truth in real time.

WhatsApp Confirmations & Reminders

Sent from the same conversation thread automatically.

Patient Profile with History

Booking history, preferences, and MRN visible during scheduling.

Human-led or AI-powered. Your choice

Coordinator Led

Filter, select, confirm, with MRN and visit ID

1

Filter live EMR slots by doctor, department, service, and branch.

2

Select patient from Contact 360 with full history and preferences.

3

Confirm booking with MRN and visit ID linked, conflict-protected.

4

Appointment created in EMR with two-way writeback automatically.

5

WhatsApp confirmation plus automated reminders sent instantly.

AI-Powered

AI offers slots, patient confirms, EMR updates

1

AI offers best slots based on intent, doctor preference, and availability.

2

Patient taps to confirm directly in the conversation.

3

Appointment created in EMR with full writeback automatically.

4

Confirmation and 24h/12h reminders sent on WhatsApp.

From ad click to booked appointment

Ad click
WhatsApp chat
Lead created
AI books
EMR synced
1

Patient Sees and Taps the Ad

Immediate WhatsApp entry point with full ad attribution.

2

Conversation Starts in WhatsApp

AI responds instantly, qualifies intent, and keeps leads engaged.

3

Lead Auto-Created in Zavis

Contact created with source attribution, no manual entry.

4

AI Books the Appointment

Live EMR slots offered, patient confirms in one tap.

5

Zavis Syncs to Your EMR

Two-way writeback in real time, one source of truth.

Questions clinics ask

Straight answers

How can a clinic take appointment bookings on WhatsApp?

Connect your clinic's WhatsApp number to Zavis through the WhatsApp Business API and link Zavis to your EMR. When a patient messages, the AI offers open slots from your live EMR schedule, the patient confirms in one tap in the chat, and the appointment is written to your EMR with a WhatsApp confirmation. Our team does the setup.

Does Zavis sync bookings with my EMR?

Yes. Zavis reads live availability from your EMR by doctor, department, service and branch, and writes every new booking, reschedule and cancellation back to it. It connects through the EMR's appointment feed, export or API, and our team confirms what your system supports before anything goes live.

Can my front desk book appointments in Zavis too?

Yes. Coordinators filter live EMR slots by doctor, department, service and branch, pick the patient from a profile that shows their booking history, and confirm with the MRN and visit ID linked. Matching on phone number and MRN stops duplicate patient records.

Can patients book straight from an ad?

Yes. An ad can open a WhatsApp chat with your clinic. Zavis creates the lead with its ad source attached, the AI offers live slots from your EMR and the patient confirms in one tap, so you can see which campaign produced the booking.

How does Zavis reduce no-shows?

It reminds patients before the visit and rebooks the ones who miss it. Every booking gets a WhatsApp confirmation and reminders 24 hours and 12 hours before the appointment, each with a one-tap reschedule link. A patient who misses a 10:00 slot gets a WhatsApp at 10:05 offering two open slots, and Zavis follows up until they rebook or reply.

Which clinics use Zavis, and how much does it handle?

45+ clinics and branches run their patient messages on Zavis. Top clinics using Zavis AI Receptionist include Right Health, Dr Joy Dental Clinic and Quttainah Medical Center. Zavis has handled 5.2 million+ patient messages, about one every 4 seconds over the last 30 days, and 100,000+ phone calls. Clinics have booked or managed 340,000+ appointments through Zavis, synced with their EMRs. The counts come from Zavis production data, leave out test accounts and are rounded down.

How much does Zavis cost?

Zavis is priced per clinic, based on its setup, and quoted after a demo. The price depends on how many locations you run, your patient volume and which agents you switch on. You get the exact quote on the 20-minute walkthrough.

Ready to turn conversations into bookings?

See how Zavis can automate your appointment scheduling.

Book a Demo