Analytics & Reporting

Track every interaction from click to revenue

Funnel-to-revenue reporting by channel, clinic, doctor, and service, from first touch to collection.

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Example dashboard metrics

Total Appointments

12,847+18.3%

Confirmed Rate

87.4%+4.2%

No-Show Rate

6.1%-2.8%

Avg. Revenue / Visit

AED 485+12.1%

Comprehensive reporting suite

Conversation Reports

Volume trends, traffic heatmaps, payment-link clicks, and engagement patterns across every channel.

AI Agent Analytics

Resolution rate, handoff rate, bookings created, and campaign tracking for every AI agent.

Engagement Metrics

Response times, booking conversion, and resolution speeds showing patient progression.

Team & Experience Metrics

Agent productivity, SLA tracking, CSAT/NPS, and wait times at a glance.

Appointment Analytics

Appointment analytics: demand, utilization, and leakage

Doctor occupancy heatmaps, peak hour analysis, and leakage tracking synced from your EMR.

Totals: appointments, confirmed rate, cancelled rate, and no-show rate
Daily and weekly volume trends with peak analysis
Status distribution: booked vs arrived vs completed vs no-show
Doctor occupancy heatmap with hour-by-hour load
Peak hour and peak day demand spikes for staffing
Leakage tracking by source, service, and doctor
Filters by period, branch, doctor, department, and service
Boardroom meeting with campaign performance overview presentation on screen for healthcare team

Attribution from every platform

Ads-to-Revenue: full funnel attribution

Track click to lead to booking to revenue with full campaign ROI across every ad platform.

Connect Ad Platforms

Google Ads, Meta, TikTok, and CTWA auto-ingested.

Full Attribution

UTM, campaign, ad set, keyword, GCLID/FBCLID preserved end to end.

Funnel View

Click to lead to qualified to booking to revenue with drop-off visibility.

Campaign ROI

Cost-per-lead, cost-per-booking, and ROAS for every campaign.

Ready to see your data come to life?

See how Zavis analytics can give you full funnel visibility.

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