Voice built for healthcare
Screen pop with patient profile on every call. Click-to-call, book into your EMR, and capture recordings in one timeline.
Native CTI controls, built into Zavis
Full call controls with no third-party softphone. Map queues to clinics for routing and reporting.
Native CTI Controls Built into Zavis
Answer, hold, mute, transfer, conference, and wrap codes inside Zavis. No separate call center software.
Screen Pop Delivers Instant Patient Context
Patient profile, open tasks, and prior conversations appear the moment a call connects.
Every Call Tracked from Source to Booking
Campaign and branch numbers provide full attribution so you know which calls drive revenue.
Missed-Call Recovery That Captures Every Inquiry
Missed calls auto-create a thread, send a template, and trigger a callback with SLA timer.
Warm Transfers with Full Patient Context
Transfer with full audit trail and context so patients never repeat their story.
Built-In Compliance at No Extra Cost
Recording, disposition, consent, and audit artifacts saved automatically.
Human-first, AI-enhanced
Human-first call handling
Screen pop with patient profile and history on every incoming call
Click-to-call from any thread with native CTI controls
Book using live EMR schedules with auto-logged wrap codes
Warm transfer with full audit trail and patient context
Call recording in the same timeline with auto SLA timers
AI-enhanced call intelligence
Real-time transcript with smart prompts coaching staff live
Auto summary captures key points and next steps instantly
Live Arabic-English translation on every bilingual call
Sentiment analysis (beta) with intent polarity and confidence scores
Missed calls trigger auto thread, callback task, and SLA timer
Campaign and branch numbers preserved for full attribution
AI assist on every call
Transcripts, summaries, translation, and sentiment analysis built into every call.
Real-time transcript
Every word captured live with smart prompts
Auto summary
Key points and next steps extracted after each call
Live translation
On-the-fly Arabic-English translation
Sentiment analysis (Beta)
Intent polarity and confidence scores on timeline
Speak to patients in their language
Native Arabic dialect support with real-time English translation. Your coordinators handle calls in any language while the system translates, transcribes, and logs everything.
Works with your telephony provider
Ready to upgrade your call operations?
See how Zavis Voice can transform patient calls into bookings.
