Increase your clinic revenue. Zavis rebooks the no-shows, fills the cancelled slots and follows up until the patient books.
Clinic management software for the patient side. Keeps your EMR.
52
Clinic and hospital systems Zavis connects to, each with its own page
AR + EN
Chat and calls answered in both languages
24/7
Answering after hours, weekends and public holidays
< 1 week
From first call to live, for most clinics
Where clinic software usually stops
“Clinic software UAE” covers two different products. A clinic management system holds the record: charting, billing, insurance claims, the DHA reporting. Patient management software is meant to handle the person: the reminder, the reschedule, the follow-up after a missed visit. Most clinics in Dubai have the first and do the second by hand.
Zavis is the second kind. It reads the appointment feed from the clinic management system you already run and works the patient side of it. The no-show at 10:00 gets a WhatsApp at 10:05. The patient who has not been back in seven months gets a recall. The 9pm enquiry gets an answer and a booked slot. Your EMR keeps the records. Zavis keeps the diary full.
If you are choosing clinic management software for a Dubai or UAE practice, pick the record system first: the one that handles DHA, NABIDH or Malaffi reporting, insurance claims and charting. Zavis works with 52 of them, from UAE-built systems such as Insta, Unite and Sehteq to Cliniko, Zenoti and Pabau. Then add Zavis for the patient side. Most practices end up with two systems that each do their half well.
Clinics already running Zavis
UAE practices using Zavis on top of their own systems.
Dental Nation
Quttainah Specialized Hospital
Right Health
Modern Aesthetics
Lueur Aesthetic Clinic
Dr Joy Dental Clinic
Flow Space
What Zavis does
Five jobs the desk does by hand today. Zavis runs them.
Each one reads your EMR's appointment feed and works the patient side of it. Nothing is migrated and nobody re-trains.
No-show recovery
Most clinic software logs the no-show. Zavis rebooks it.
The patient who missed 10:00 gets a WhatsApp at 10:05 with two open slots. The slot is refilled from your own patient list, and nobody at the desk has to pick up the phone.
Missed appointments come back onto the diary the same day.
WhatsApp · Reem A.No-show recovery
10:00 · Reem A. · marked no-show in your EMR
Hi Reem, we missed you at 10:00 today. Thursday 16:00 or Saturday 09:30 with Dr Haddad?
saturday pls 🙏
Done. Saturday 09:30. I will remind you Friday evening.
Rebooked · Sat 09:30 written to EMR
Dormant-patient reactivation
It finds the patients who stopped coming back
Zavis reads the appointment feed, works out who is overdue, skips anyone who has already booked or opted out, and messages the rest until they rebook or reply.
Recall goes out every week without anyone at the desk remembering.
Hygiene due · 6 months
214 due
AAisha M.Last visit 6 monthsSent
RRohan P.Last visit 7 monthsSent
NNadia K.Consent withdrawnSkipped
SSara L.Last visit 6 monthsBooked
7 skipped before send207 sent
One inbox
WhatsApp, SMS and email in one thread
Every message lands against one patient record, so a coordinator sees the whole history before replying. Instagram and web chat land in the same place.
Nobody hunts through three phones for the last message.
WhatsAppAI agent
my crown came off tonight, can someone look at it
That is a same-visit repair. Dr. Haddad has 09:30 tomorrow.
Booked · written to EMR
InstagramAI agent
do you do hydrafacial? saw your reel
We do, 50 minutes. Thursday 6pm or Saturday 11am?
Booked · written to EMR
TikTokAI agent
price for braces consult?
Consult is free. Want the next slot in Al Barsha?
Booked · written to EMR
AI reception
An AI receptionist that answers chat and calls
It picks up WhatsApp and the phone in Arabic and English, answers from your approved content, and books into a slot that is genuinely free. Clinical questions go to a person.
The 9pm enquiry is booked before your desk opens.
Inbound call · 02:14
Returning patient · 3 prior visits
AR → EN
Patient
“أريد تغيير موعدي يوم الخميس” — I want to move my Thursday appointment
Agent action
Identified patient · found Thursday 10:00 booking · offered next three openings
Rescheduled in EMRSummary loggedSentiment: positive
Payments and reviews
It chases the balance and asks for the review
An unpaid balance gets a payment link on WhatsApp and a reminder. A completed visit gets a request for a Google review, timed while the patient is still pleased.
Fewer invoices left open, more recent reviews.
After the visit · Reem A.
Automated
Tue 18:10
Visit complete · balance outstanding on invoice 1042
Tue 18:12
Payment link sent on WhatsApp
Wed 09:40
Paid · receipt sent · balance closed
Wed 09:45
“How was your visit with Dr Haddad?” · review request sent
Wed 10:02
Google review posted
Timing, wording and how many reminders go out are yours to set. Patients who opt out are skipped.
Works with your EMR
Keep the system your team already knows.
Zavis connects through the appointment feed, export or API your EMR already exposes. Each system has its own page with what is read, what is written back and how setup is scoped.
Three steps. Most clinics are live in under a week.
01
Connect
Our team connects Zavis to your EMR through its appointment feed, export or API.
02
Map the appointment feed
Doctors, branches and appointment types are mapped so every booking lands on the right calendar.
03
Switch on the agents
Reminders, no-show recovery and the AI receptionist go live once you approve each flow.
Questions clinics ask
Straight answers
Which clinic management software do clinics in Dubai use?
Most run a UAE-built system for DHA and insurance reporting, such as Insta, Unite, Sehteq, iClinics or Cloudpital, or an international one such as Cliniko, Zenoti, Clinicea or Pabau. Zavis connects to 52 of these. The integrations index lists each one with what its connection supports.
Is Zavis clinic management software?
Zavis is clinic management software for the patient side: the WhatsApp inbox, the reminders, the no-show follow-up, the recall campaigns and the AI receptionist. Clinical records, charting, billing and insurance claims stay in your EMR. Zavis reads the appointment feed from it and works around it.
Do I need clinic management software and Zavis?
You need the record system. That is the clinic management software. Zavis is the layer that works the patient list on top of it. If your clinic software already sends WhatsApp reminders, recovers no-shows, recalls lapsed patients and answers enquiries at 9pm, you do not need Zavis. Most do not.
Does Zavis work with my clinic software in the UAE?
Probably. Bring the name of your system to the walkthrough. If it exposes an appointment feed, export or API, we connect to it, and our team confirms exactly what your instance supports before anything goes live.
Is Zavis clinic management software for the whole UAE, or only Dubai?
The whole UAE. What differs by emirate is the record system: DHA and NABIDH reporting in Dubai, Malaffi and DoH in Abu Dhabi. Zavis sits on top of whichever clinic management software in the UAE your regulator has you running, reads its appointment feed and works the patient side in Arabic and English.
Is Zavis practice management software?
Zavis manages the patient side of the practice: enquiries, bookings, reminders, follow-up, recall, reviews and payment reminders. Scheduling rules, charting, billing and claims stay in your practice management system. The two run together. Zavis reads the diary and writes bookings back.
Does it work with my EMR?
Yes. Zavis connects through the EMR's appointment feed, export or API, and our team does the setup during onboarding. 52 systems used in the UAE and internationally each have their own page at zavis.ai/integrations, including Insta by Practo, Unite EMR, ClinicSoft, Cliniko and Zenoti.
What does it cost?
Pricing is custom to each clinic. It depends on how many locations you run, your patient volume and which agents you switch on. You get the exact quote on the 20-minute walkthrough.
Is patient data safe?
Zavis reads operational data only: appointments, providers, calendars and visit-completion status, and writes back booking confirmations. Clinical notes, diagnoses, prescriptions and lab results never leave your EMR. Patients who opt out are skipped before any message is sent.
Do you support clinics in Dubai?
Yes. Zavis works with DHA-licensed clinics in Dubai and with clinics across the other emirates. The team is based in the UAE and does the setup with your clinic directly.
Next step
Bring the name of your EMR. Leave with a plan.
Twenty minutes on a call. We map Zavis against your actual diary and quote it for your clinic.
