Increase your clinic revenue. Zavis rebooks the no-shows, fills the cancelled slots and follows up until the patient books.
Clinic management software for the patient side. Keeps your EMR.
52
Clinic and hospital systems Zavis connects to, each with its own page
AR + EN
Chat and calls answered in both languages
24/7
Answering after hours, weekends and public holidays
< 1 week
From first call to live, for most clinics
A healthcare CRM that does the follow-up itself
Most patient management software is a place to write things down. A healthcare CRM built for clinics should do the next thing on its own: send the reminder, notice the no-show, message the patient, offer two slots, and keep going until one of them is booked.
That is the job Zavis does. It is a CRM for clinics that plugs into the appointment feed of the EMR you already run, so the patient follow-up happens on WhatsApp and SMS from your own list, with every message kept against the patient. Your EMR stays the system of record. The CRM works the diary.
The same CRM runs a single clinic, a dental chain or a hospital group. Healthcare CRM software built abroad expects a sales pipeline. A clinic in Dubai needs a patient list, WhatsApp, Arabic and English, and a link to the EMR. Zavis is built around those four, which is why it works as a medical CRM for doctors, a dental CRM and a hospital CRM without a generic CRM bolted on the side.
Clinics already running Zavis
UAE practices using Zavis on top of their own systems.
Dental Nation
Quttainah Specialized Hospital
Right Health
Modern Aesthetics
Lueur Aesthetic Clinic
Dr Joy Dental Clinic
Flow Space
What Zavis does
Five jobs the desk does by hand today. Zavis runs them.
Each one reads your EMR's appointment feed and works the patient side of it. Nothing is migrated and nobody re-trains.
No-show recovery
Most clinic software logs the no-show. Zavis rebooks it.
The patient who missed 10:00 gets a WhatsApp at 10:05 with two open slots. The slot is refilled from your own patient list, and nobody at the desk has to pick up the phone.
Missed appointments come back onto the diary the same day.
WhatsApp · Reem A.No-show recovery
10:00 · Reem A. · marked no-show in your EMR
Hi Reem, we missed you at 10:00 today. Thursday 16:00 or Saturday 09:30 with Dr Haddad?
saturday pls 🙏
Done. Saturday 09:30. I will remind you Friday evening.
Rebooked · Sat 09:30 written to EMR
Dormant-patient reactivation
It finds the patients who stopped coming back
Zavis reads the appointment feed, works out who is overdue, skips anyone who has already booked or opted out, and messages the rest until they rebook or reply.
Recall goes out every week without anyone at the desk remembering.
Hygiene due · 6 months
214 due
AAisha M.Last visit 6 monthsSent
RRohan P.Last visit 7 monthsSent
NNadia K.Consent withdrawnSkipped
SSara L.Last visit 6 monthsBooked
7 skipped before send207 sent
One inbox
WhatsApp, SMS and email in one thread
Every message lands against one patient record, so a coordinator sees the whole history before replying. Instagram and web chat land in the same place.
Nobody hunts through three phones for the last message.
WhatsAppAI agent
my crown came off tonight, can someone look at it
That is a same-visit repair. Dr. Haddad has 09:30 tomorrow.
Booked · written to EMR
InstagramAI agent
do you do hydrafacial? saw your reel
We do, 50 minutes. Thursday 6pm or Saturday 11am?
Booked · written to EMR
TikTokAI agent
price for braces consult?
Consult is free. Want the next slot in Al Barsha?
Booked · written to EMR
AI reception
An AI receptionist that answers chat and calls
It picks up WhatsApp and the phone in Arabic and English, answers from your approved content, and books into a slot that is genuinely free. Clinical questions go to a person.
The 9pm enquiry is booked before your desk opens.
Inbound call · 02:14
Returning patient · 3 prior visits
AR → EN
Patient
“أريد تغيير موعدي يوم الخميس” — I want to move my Thursday appointment
Agent action
Identified patient · found Thursday 10:00 booking · offered next three openings
Rescheduled in EMRSummary loggedSentiment: positive
Payments and reviews
It chases the balance and asks for the review
An unpaid balance gets a payment link on WhatsApp and a reminder. A completed visit gets a request for a Google review, timed while the patient is still pleased.
Fewer invoices left open, more recent reviews.
After the visit · Reem A.
Automated
Tue 18:10
Visit complete · balance outstanding on invoice 1042
Tue 18:12
Payment link sent on WhatsApp
Wed 09:40
Paid · receipt sent · balance closed
Wed 09:45
“How was your visit with Dr Haddad?” · review request sent
Wed 10:02
Google review posted
Timing, wording and how many reminders go out are yours to set. Patients who opt out are skipped.
Works with your EMR
Keep the system your team already knows.
Zavis connects through the appointment feed, export or API your EMR already exposes. Each system has its own page with what is read, what is written back and how setup is scoped.
Three steps. Most clinics are live in under a week.
01
Connect
Our team connects Zavis to your EMR through its appointment feed, export or API.
02
Map the appointment feed
Doctors, branches and appointment types are mapped so every booking lands on the right calendar.
03
Switch on the agents
Reminders, no-show recovery and the AI receptionist go live once you approve each flow.
Questions clinics ask
Straight answers
Is Zavis a healthcare CRM or a clinic CRM?
Both words describe it. Healthcare CRM is the category: software that manages the patient relationship for a provider. Clinic CRM, medical CRM and dental CRM are the same thing named by the type of practice. Zavis does the same job in each: reminders, no-show follow-up, recall, the shared inbox and the review request, from the appointment feed of your EMR.
What does a clinic CRM do that my EMR does not?
An EMR holds the record: charting, billing, claims. A clinic CRM works the relationship around it: reminders, no-show follow-up, recall, the inbox, the review request. Zavis is the second one, and it reads the first one's appointment feed so the two never disagree about the diary.
Does it work with my EMR?
Yes. Zavis connects through the EMR's appointment feed, export or API, and our team does the setup during onboarding. 52 systems used in the UAE and internationally each have their own page at zavis.ai/integrations, including Insta by Practo, Unite EMR, ClinicSoft, Cliniko and Zenoti.
Can my front desk still work the CRM by hand?
Yes. Every automated message shows in the same inbox your coordinators use, and they can step into any thread. When the AI should not decide something, it hands the thread to a person in under ten seconds with the conversation attached.
Does it work as a dental CRM?
Yes. Dental practices run Zavis for recall on hygiene visits, no-show follow-up on long treatment slots and the review request after the visit. It connects to dental practice systems such as Dentally, Open Dental and Pabau as well as general EMRs. Bring your system's name to the walkthrough and we confirm the connection first.
Can a hospital or a group of clinics use it?
Yes. A hospital CRM has the same job across more departments and more phone lines. Zavis keeps one patient record across branches, routes each conversation to the right team and reports by location, on top of the EMR the group already runs.
Is this patient management software?
It is the part of patient management software that does the work. Most patient management software in the UAE is a record you update by hand. Zavis sends the reminder, notices the no-show, messages the patient, offers slots and books, then writes the outcome back against the patient.
Is this patient management software for the UAE?
Yes. Patient management software in the UAE has to run on WhatsApp, work in Arabic and English, keep patient data in the country and read the EMR your regulator has you on. Zavis is built to those four requirements and does the follow-up itself: reminders, no-show recovery, recall and reviews from the patient list already in your EMR.
What should healthcare CRM software do for a clinic?
Work the patient list without the desk re-keying anything. Healthcare CRM software that reads the EMR, runs on WhatsApp and speaks Arabic and English can send the reminder, notice the no-show, offer two slots and book, then write the outcome back against the patient. Zavis does that, and is live in under a week.
How is it different from Zoho, HubSpot or Salesforce for a clinic?
Those are general CRMs. You would build the patient logic, the WhatsApp templates, the EMR link and the Arabic yourself, then keep it all working. Zavis ships with the clinic workflows, the WhatsApp Business API, Arabic and English and 52 EMR connections already built, and is live in under a week.
Which is the best CRM for healthcare in the UAE?
The one that works your patient list without your desk re-keying anything. It has to read your EMR, run on WhatsApp, speak Arabic and English and keep patient data in the UAE. Zavis is built to those four requirements. Ask for a walkthrough and judge it against your shortlist.
What does it cost?
Pricing is custom to each clinic. It depends on how many locations you run, your patient volume and which agents you switch on. You get the exact quote on the 20-minute walkthrough.
Do you support clinics in Dubai?
Yes. Zavis works with DHA-licensed clinics in Dubai and with clinics across the other emirates. The team is based in the UAE and does the setup with your clinic directly.
Next step
Bring the name of your EMR. Leave with a plan.
Twenty minutes on a call. We map Zavis against your actual diary and quote it for your clinic.
