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Payments · UAE

WhatsApp payment links for clinics in the UAE

Zavis lets clinics in the UAE collect patient payments on WhatsApp. It sends a secure payment link in the chat, so no card details are typed into the conversation, reminds patients about overdue balances and updates the payment status in your EMR. It works with Stripe, Tabby and Tamara.

Clinic management software for the patient side. Keeps your EMR.

Updated

Book a 20-minute walkthrough

Tell us what you run. We reply on WhatsApp within one working day.

Custom pricing per clinic, quoted on the walkthrough.

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52
Clinic and hospital systems Zavis connects to, each with its own page
AR + EN
Chat and calls answered in both languages
24/7
Answering after hours, weekends and public holidays
< 1 week
From first call to live, for most clinics

A payment link, not card numbers in a chat

Patients in the UAE already message their clinic on WhatsApp, so the payment request can go there too. The link opens the payment provider's secure checkout, and the patient never types card details into the chat.

Zavis sends the link when a visit is completed and the invoice syncs from your EMR, or when a balance is overdue. Overdue balances get WhatsApp reminders automatically. When the patient pays, the status updates in your EMR and in your reports.

Insurance claims are a separate job. Zavis sends the payment link and the reminder for what the patient owes; claims stay with your billing team and your EMR.

Clinics already running Zavis

UAE practices using Zavis on top of their own systems.

Dental Nation
Dental Nation
Quttainah Specialized Hospital
Quttainah Specialized Hospital
Right Health
Right Health
Modern Aesthetics
Modern Aesthetics
Lueur Aesthetic Clinic
Lueur Aesthetic Clinic
Dr Joy Dental Clinic
Dr Joy Dental Clinic
Flow Space
Flow Space

What Zavis does

Five jobs the desk does by hand today. Zavis runs them.

Each one reads your EMR's appointment feed and works the patient side of it. Nothing is migrated and nobody re-trains.

Payments and reviews

It chases the balance and asks for the review

An unpaid balance gets a payment link on WhatsApp and a reminder. A completed visit gets a request for a Google review, timed while the patient is still pleased.

Fewer invoices left open, more recent reviews.

After the visit · Reem A.

Automated

  1. Tue 18:10

    Visit complete · balance outstanding on invoice 1042

  2. Tue 18:12

    Payment link sent on WhatsApp

  3. Wed 09:40

    Paid · receipt sent · balance closed

  4. Wed 09:45

    “How was your visit with Dr Haddad?” · review request sent

  5. Wed 10:02

    Google review posted

Timing, wording and how many reminders go out are yours to set. Patients who opt out are skipped.

One inbox

WhatsApp, SMS and email in one thread

Every message lands against one patient record, so a coordinator sees the whole history before replying. Instagram and web chat land in the same place.

Nobody hunts through three phones for the last message.

WhatsAppAI agent

my crown came off tonight, can someone look at it

That is a same-visit repair. Dr. Haddad has 09:30 tomorrow.

Booked · written to EMR

InstagramAI agent

do you do hydrafacial? saw your reel

We do, 50 minutes. Thursday 6pm or Saturday 11am?

Booked · written to EMR

TikTokAI agent

price for braces consult?

Consult is free. Want the next slot in Al Barsha?

Booked · written to EMR

No-show recovery

Most clinic software logs the no-show. Zavis rebooks it.

The patient who missed 10:00 gets a WhatsApp at 10:05 with two open slots. The slot is refilled from your own patient list, and nobody at the desk has to pick up the phone.

Missed appointments come back onto the diary the same day.

WhatsApp · Reem A.No-show recovery

10:00 · Reem A. · marked no-show in your EMR

Hi Reem, we missed you at 10:00 today. Thursday 16:00 or Saturday 09:30 with Dr Haddad?

saturday pls 🙏

Done. Saturday 09:30. I will remind you Friday evening.

Rebooked · Sat 09:30 written to EMR
Dormant-patient reactivation

It finds the patients who stopped coming back

Zavis reads the appointment feed, works out who is overdue, skips anyone who has already booked or opted out, and messages the rest until they rebook or reply.

Recall goes out every week without anyone at the desk remembering.

Hygiene due · 6 months

214 due

  • AAisha M.Last visit 6 monthsSent
  • RRohan P.Last visit 7 monthsSent
  • NNadia K.Consent withdrawnSkipped
  • SSara L.Last visit 6 monthsBooked
7 skipped before send207 sent
AI reception

An AI receptionist that answers chat and calls

It picks up WhatsApp and the phone in Arabic and English, answers from your approved content, and books into a slot that is genuinely free. Clinical questions go to a person.

The 9pm enquiry is booked before your desk opens.

Inbound call · 02:14

Returning patient · 3 prior visits

AR → EN

Patient

“أريد تغيير موعدي يوم الخميس” — I want to move my Thursday appointment

Agent action

Identified patient · found Thursday 10:00 booking · offered next three openings

Rescheduled in EMRSummary loggedSentiment: positive

Works with your EMR

Keep the system your team already knows.

Zavis connects through the appointment feed, export or API your EMR already exposes. Each system has its own page with what is read, what is written back and how setup is scoped.

Insta by PractoUnite EMRClinicSoftHelixMeDASSimplex HIMESZenotiCliniceaClinikoDentallyAll 52 systems

All marks belong to their respective owners.

How it starts

Three steps. Most clinics are live in under a week.

  1. 01

    Connect

    Our team connects Zavis to your EMR through its appointment feed, export or API.

  2. 02

    Map the appointment feed

    Doctors, branches and appointment types are mapped so every booking lands on the right calendar.

  3. 03

    Switch on the agents

    Reminders, no-show recovery and the AI receptionist go live once you approve each flow.

Compare before you choose

Read next

Questions clinics ask

Straight answers

How can a clinic in the UAE collect patient payments on WhatsApp?

Send a payment link in the WhatsApp chat instead of asking for card details. Zavis does this from your clinic's WhatsApp number: it sends a secure link when the invoice syncs from your EMR, reminds patients about overdue balances, and updates the status in the EMR when they pay.

Which payment providers does it work with?

Stripe, Tabby and Tamara. Bring your current payment provider to the walkthrough and we confirm what your set-up supports.

Is it safe to take payments on WhatsApp?

The patient pays on the payment provider's secure page through the link. No card details are typed into the chat.

Can it chase unpaid balances?

Yes. Overdue balances trigger WhatsApp reminders automatically.

Does Zavis handle insurance claims?

No. Zavis sends payment links and reminders for what the patient owes. Insurance claims stay with your billing team and your EMR.

How much does Zavis cost?

Zavis is priced per clinic, based on its setup, and quoted after a demo. The price depends on how many locations you run, your patient volume and which agents you switch on. You get the exact quote on the 20-minute walkthrough.

Next step

Bring the name of your EMR. Leave with a plan.

Twenty minutes on a call. We map Zavis against your actual diary and quote it for your clinic.

  • No migration
  • Setup handled by our team
  • Custom pricing per clinic
Book a 20-minute walkthrough