Increase your clinic revenue. Zavis rebooks the no-shows, fills the cancelled slots and follows up until the patient books.
Clinic management software for the patient side. Keeps your EMR.
52
Clinic and hospital systems Zavis connects to, each with its own page
AR + EN
Chat and calls answered in both languages
24/7
Answering after hours, weekends and public holidays
< 1 week
From first call to live, for most clinics
A healthcare chatbot answers. A receptionist books.
A healthcare chatbot can tell a patient your opening hours. An AI receptionist for a medical practice has to do what the person at the desk does: pick up the WhatsApp, pick up the phone, check the live diary, offer a slot that is actually free, and confirm it in the EMR.
Zavis is a healthcare AI agent built for clinics, and it does that on WhatsApp, Instagram, web chat and the phone, in Arabic and English. Voice AI answers the call when the desk is busy or closed. Anything clinical, anything urgent and anything it is unsure about goes to your team within seconds, with the full conversation attached.
AI for medical practice reception needs limits. Zavis books, reschedules and cancels inside the rules you set, and answers from content you approve. It never answers a clinical question.
Clinics already running Zavis
UAE practices using Zavis on top of their own systems.
Dental Nation
Quttainah Specialized Hospital
Right Health
Modern Aesthetics
Lueur Aesthetic Clinic
Dr Joy Dental Clinic
Flow Space
What Zavis does
Five jobs the desk does by hand today. Zavis runs them.
Each one reads your EMR's appointment feed and works the patient side of it. Nothing is migrated and nobody re-trains.
AI reception
An AI receptionist that answers chat and calls
It picks up WhatsApp and the phone in Arabic and English, answers from your approved content, and books into a slot that is genuinely free. Clinical questions go to a person.
The 9pm enquiry is booked before your desk opens.
Inbound call · 02:14
Returning patient · 3 prior visits
AR → EN
Patient
“أريد تغيير موعدي يوم الخميس” — I want to move my Thursday appointment
Agent action
Identified patient · found Thursday 10:00 booking · offered next three openings
Rescheduled in EMRSummary loggedSentiment: positive
One inbox
WhatsApp, SMS and email in one thread
Every message lands against one patient record, so a coordinator sees the whole history before replying. Instagram and web chat land in the same place.
Nobody hunts through three phones for the last message.
WhatsAppAI agent
my crown came off tonight, can someone look at it
That is a same-visit repair. Dr. Haddad has 09:30 tomorrow.
Booked · written to EMR
InstagramAI agent
do you do hydrafacial? saw your reel
We do, 50 minutes. Thursday 6pm or Saturday 11am?
Booked · written to EMR
TikTokAI agent
price for braces consult?
Consult is free. Want the next slot in Al Barsha?
Booked · written to EMR
No-show recovery
Most clinic software logs the no-show. Zavis rebooks it.
The patient who missed 10:00 gets a WhatsApp at 10:05 with two open slots. The slot is refilled from your own patient list, and nobody at the desk has to pick up the phone.
Missed appointments come back onto the diary the same day.
WhatsApp · Reem A.No-show recovery
10:00 · Reem A. · marked no-show in your EMR
Hi Reem, we missed you at 10:00 today. Thursday 16:00 or Saturday 09:30 with Dr Haddad?
saturday pls 🙏
Done. Saturday 09:30. I will remind you Friday evening.
Rebooked · Sat 09:30 written to EMR
Dormant-patient reactivation
It finds the patients who stopped coming back
Zavis reads the appointment feed, works out who is overdue, skips anyone who has already booked or opted out, and messages the rest until they rebook or reply.
Recall goes out every week without anyone at the desk remembering.
Hygiene due · 6 months
214 due
AAisha M.Last visit 6 monthsSent
RRohan P.Last visit 7 monthsSent
NNadia K.Consent withdrawnSkipped
SSara L.Last visit 6 monthsBooked
7 skipped before send207 sent
Payments and reviews
It chases the balance and asks for the review
An unpaid balance gets a payment link on WhatsApp and a reminder. A completed visit gets a request for a Google review, timed while the patient is still pleased.
Fewer invoices left open, more recent reviews.
After the visit · Reem A.
Automated
Tue 18:10
Visit complete · balance outstanding on invoice 1042
Tue 18:12
Payment link sent on WhatsApp
Wed 09:40
Paid · receipt sent · balance closed
Wed 09:45
“How was your visit with Dr Haddad?” · review request sent
Wed 10:02
Google review posted
Timing, wording and how many reminders go out are yours to set. Patients who opt out are skipped.
What it decides alone
It settles the routine. It stops at anything clinical.
The line between what the receptionist handles and what reaches your team is yours to draw. This is the default.
It settles
No one is waiting on your team
Books, reschedules, cancels
Within your availability and cancellation window.
Answers from your approved content
Services, locations, insurers you accept.
It stops
Handed over in under 10 seconds
Clinical questions
Routed to a clinician. Never answered.
Emergency language
Priority queue, thread attached.
Anything it is not confident about
To your team in under 10 seconds.
Works with your EMR
Keep the system your team already knows.
Zavis connects through the appointment feed, export or API your EMR already exposes. Each system has its own page with what is read, what is written back and how setup is scoped.
Three steps. Most clinics are live in under a week.
01
Connect
Our team connects Zavis to your EMR through its appointment feed, export or API.
02
Map the appointment feed
Doctors, branches and appointment types are mapped so every booking lands on the right calendar.
03
Switch on the agents
Reminders, no-show recovery and the AI receptionist go live once you approve each flow.
Questions clinics ask
Straight answers
What does an AI receptionist for clinics actually do?
It answers new enquiries on WhatsApp, Instagram, web chat and the phone, checks your live availability, books the appointment into your EMR, sends the reminder and follows up if the patient goes quiet. It also answers questions about services, locations and the insurers you accept, from content you approve.
Can it book straight into my EMR?
Yes, where your EMR exposes an appointment feed, export or API. Zavis reads the open slots and writes the booking back. Our team confirms exactly what your instance supports during onboarding, before anything goes live.
What will it never answer?
Clinical questions, emergencies and anything it is not confident about. Those go to a person on your team in under ten seconds with the conversation attached. Everything else it answers only from the content you have approved.
Does it speak Arabic?
Yes. It answers chat and calls in Arabic and English, and your team sees the conversation translated, so a coordinator who reads English can step into an Arabic thread.
Is this a healthcare AI agent or a chatbot?
A chatbot answers questions. A healthcare AI agent takes actions: it checks the live diary, books, reschedules, cancels, sends the reminder and follows up. Zavis is the second kind. Five agents share the work, for patient intake, appointment reminders, no-show recovery, feedback and post-visit care, all inside the rules you set.
Does it make and take phone calls?
Yes. Voice AI answers the phone when the desk is busy or closed, and makes the reminder and no-show calls a receptionist would make. Calls run in Arabic and English. Anything clinical or urgent goes to a person on your team with the conversation attached.
Does it work for dental clinics, hospitals and single doctors?
Yes. The same AI receptionist runs a single doctor's practice, a dental clinic or a hospital front desk. What changes is the diary it reads and the rules you set: which services it books, which insurers it confirms, when it hands over. It connects to the EMR or practice system each of those already uses.
Is it a WhatsApp AI agent?
Yes. WhatsApp is where most patients in the UAE write first, so Zavis runs on the WhatsApp Business API on your clinic's own number, answers within seconds and books from the chat. The same agent covers Instagram, web chat and the phone, so a patient who starts on one and continues on another is one conversation.
What does it cost?
Pricing is custom to each clinic. It depends on how many locations you run, your patient volume and which agents you switch on. You get the exact quote on the 20-minute walkthrough.
Next step
Bring the name of your EMR. Leave with a plan.
Twenty minutes on a call. We map Zavis against your actual diary and quote it for your clinic.
