UAE insurer profile
MedNet
Est. 1991 · Dubai · DHA, HAAD regulated
Third-party administrator (TPA) — manages claims for multiple insurers. MedNet offers 2 health insurance plans in the UAE, accepted by 10,137 healthcare providers across 8 cities. Data cross-referenced with the UAE Open Healthcare Directory.
At a glance
Key facts.
- Third-party administrator (TPA) — manages claims for multiple insurers
- Part of Munich Re, one of the world's leading reinsurers
- One of the largest TPAs in the Middle East
- Manages over 1 million insured lives in the UAE
Coverage matrix
Coverage at a glance.
| Plan | Tier | Premium / yr | Annual Limit | Co-pay | Dental | Optical |
|---|---|---|---|---|---|---|
| MedNet Managed Essential | Basic | AED 2,800 – 5,000/yr | AED 250,000 | 20% | — | — |
| MedNet Managed Plus | Enhanced | AED 5,500 – 12,000/yr | AED 500,000 | 20% | ✓ | ✓ |
Co-pay shown is for outpatient visits. Premiums are indicative annual ranges.
Plan catalogue
Insurance plans.
MedNet
MedNet Managed Essential
Companies using MedNet-administered plans for mandatory compliance
AED 2,800 – 5,000/yr
Annual limit: AED 250,000 · shared room · 20% co-pay
10,137 providers
View details →MedNet
MedNet Managed Plus
Mid-size companies seeking enhanced TPA-managed coverage
AED 5,500 – 12,000/yr
Annual limit: AED 500,000 · semi-private room · 20% co-pay
10,137 providers
View details →Who accepts this
Provider network.
Providers by City
Top Specialties in Network
The claims flow
How claims work with MedNet.
Direct billing. Present your MedNet insurance card at any in-network provider. The clinic or hospital bills MedNet directly — you pay only your applicable co-pay (20%–20% outpatient) at the point of care. No paperwork required.
Reimbursement claims. For out-of-network or emergency treatment, collect itemised invoices and medical reports, then submit via mednet.com.ae or call 04-325-5225. Standard reimbursement decisions are issued within 15–30 working days. Pre-authorisation is required for planned inpatient admissions, surgeries, and high-cost diagnostics — contact MedNet at least 48 hours in advance.
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View plansCompare MedNet with other insurers
Side-by-side plan comparison across all 38 UAE insurers
Questions
About MedNet.
MedNet Insurance — FAQ
What health insurance plans does MedNet offer in the UAE?
MedNet offers 2 health insurance plans in the UAE: MedNet Managed Essential, MedNet Managed Plus. Plans range from AED 2,800 – 5,000/yr to AED 5,500 – 12,000/yr annually.
How many healthcare providers accept MedNet insurance?
According to the UAE Open Healthcare Directory, 10,137 healthcare providers across 8 UAE cities accept MedNet insurance. This includes hospitals, clinics, dental practices, and specialist centers.
Does MedNet cover dental and maternity?
Dental and maternity coverage depends on the plan tier. Yes, MedNet's enhanced and premium plans include dental coverage. Maternity is covered with waiting periods ranging from 10 to 12 months.
Is MedNet the UAE healthcare regulator or HAAD compliant?
MedNet is regulated by DHA and HAAD. The UAE healthcare regulator (Dubai) compliance means all plans meet the Essential Benefits Package required for Dubai residents and workers. Additionally, Health Authority Abu Dhabi (HAAD/DoH) oversight ensures plans meet Abu Dhabi's mandatory Thiqa and basic scheme requirements.
How do I file a claim with MedNet?
To file a claim with MedNet, call their claims line at 04-325-5225. For direct billing, simply present your MedNet insurance card at any in-network provider — the clinic or hospital settles directly with the insurer. For reimbursement claims (out-of-network or emergency), submit itemised invoices, a completed claim form, and your doctor's report within 90 days of treatment via mednet.com.ae or by post to their Dubai office.
What is the cheapest MedNet plan?
The most affordable MedNet plan is the MedNet Managed Essential (Basic tier), starting from AED 2,800 – 5,000/yr annually. It covers inpatient, outpatient, maternity with a 20% outpatient co-pay and an annual limit of AED 250,000.
Does MedNet have a mobile app for claims?
MedNet offers digital claims submission through their member portal at mednet.com.ae. Most major UAE insurers, including MedNet, provide a mobile app or online portal where members can submit reimbursement claims, view policy documents, check coverage limits, find in-network providers, and download tax invoices. Download the MedNet app from the App Store or Google Play, or log in via their website to access self-service claim tools.
Disclaimer. Plan details and premiums are indicative. Obtain a personalised quote from MedNet or an authorised broker. Provider network data sourced from the UAE Open Healthcare Directory, last verified March 2026.