UAE insurer profile
National General Insurance
Est. 1980 · Dubai · DHA, DOH regulated
1,417 healthcare providers in 8 UAE cities list National General Insurance as an accepted insurer in the UAE Open Healthcare Directory. The plan tiers and premiums below are indicative figures compiled by Zavis, not National General Insurance's published plan list or prices: confirm cover and price with National General Insurance or an authorised broker. Source of the network counts: NGI HealthNet, published UAE network list (September 2026), matched to Zavis listings in October 2026. How Zavis sources data.
At a glance
Key facts.
- Dubai-based insurer with four decades of experience
- Focus on group health insurance for Abu Dhabi employers
- Known for straightforward, no-frills health plans
- Listed on Abu Dhabi Securities Exchange
Coverage matrix
Coverage at a glance.
| Plan | Tier | Premium / yr | Annual Limit | Co-pay | Dental | Optical |
|---|---|---|---|---|---|---|
| NGI Basic Health | Basic | AED 2,000 – 3,800/yr | AED 200,000 | 20% | — | — |
| NGI Enhanced Health | Enhanced | AED 4,500 – 9,000/yr | AED 400,000 | 20% | ✓ | — |
Co-pay shown is for outpatient visits. Premiums are indicative annual ranges.
Plan catalogue
Insurance plans.
National General Insurance
NGI Basic Health
Blue-collar and mid-level employees in Abu Dhabi
AED 2,000 – 3,800/yr
Annual limit: AED 200,000 · shared room · 20% co-pay
1,417 providers
View details →National General Insurance
NGI Enhanced Health
White-collar employees and families in Abu Dhabi
AED 4,500 – 9,000/yr
Annual limit: AED 400,000 · semi-private room · 20% co-pay
1,417 providers
View details →Who accepts this
Provider network.
Providers by City
Top Specialties in Network
The claims flow
How claims work with National General Insurance.
Direct billing. Show your National General Insurance insurance card at a provider in your plan's network. The provider bills National General Insurance directly, and you pay your share of the bill as your plan's table of benefits states.
Reimbursement claims. For treatment outside the network, keep the itemised invoices and medical reports, and submit them as ngi.ae describes. Your policy states the deadline for claims and which treatments need approval in advance. National General Insurance's website gives +971 4 211 5800 (head office).
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View plansCompare National General Insurance with other insurers
Side-by-side plan comparison across all 38 UAE insurers
Questions
About National General Insurance.
National General Insurance Insurance — FAQ
What health insurance plans does National General Insurance offer in the UAE?
This page summarises 2 indicative National General Insurance plan tiers compiled by Zavis (NGI Basic Health, NGI Enhanced Health), with indicative annual premiums from AED 2,000 – 3,800/yr to AED 4,500 – 9,000/yr. They are not National General Insurance's published plan list or prices, so ask National General Insurance or an authorised broker for its current plans and a quote.
How many healthcare providers accept National General Insurance insurance?
1,417 healthcare providers in 8 UAE cities list National General Insurance as an accepted insurer in the UAE Open Healthcare Directory. Network counts come from the insurance lists on each listing, so confirm with the provider that your plan tier is accepted before you book.
Does National General Insurance cover dental and maternity?
Dental and maternity coverage depends on the plan tier. Yes, National General Insurance's enhanced and premium plans include dental coverage. Maternity is covered with waiting periods ranging from 12 to 12 months.
Is National General Insurance compliant with Dubai and Abu Dhabi health insurance rules?
National General Insurance is regulated by DHA and DOH. Its plans sold in Dubai must meet the Essential Benefits Package required for Dubai residents and workers. Oversight in Abu Dhabi means its plans there must meet the emirate's mandatory Thiqa and basic scheme requirements.
How do I file a claim with National General Insurance?
First ask the clinic or hospital whether it bills National General Insurance directly: in your plan's network you show your insurance card and pay only your share of the bill. For a reimbursement claim, follow the claim steps on ngi.ae; your policy states what to send and the deadline. National General Insurance's website gives +971 4 211 5800 (head office).
What is the cheapest National General Insurance plan?
The most affordable National General Insurance plan is the NGI Basic Health (Basic tier), starting from AED 2,000 – 3,800/yr annually. It covers inpatient, outpatient, maternity with a 20% outpatient co-pay and an annual limit of AED 200,000.
Disclaimer. Plan details and premiums are indicative. Obtain a personalised quote from National General Insurance or an authorised broker. Provider network counts come from the insurance lists on UAE Open Healthcare Directory listings.