UAE insurer profile
Aetna International
Est. 1853 · Dubai · DHA, DOH regulated
5,804 healthcare providers in 8 UAE cities list Aetna International as an accepted insurer in the UAE Open Healthcare Directory. The plan tiers and premiums below are indicative figures compiled by Zavis, not Aetna International's published plan list or prices: confirm cover and price with Aetna International or an authorised broker. The network counts come from insurer lists on Zavis listings that are not yet confirmed against Aetna International's network list; confirm with Aetna International before a visit. How Zavis sources data.
At a glance
Key facts.
- Part of CVS Health — one of the largest US healthcare companies
- Specialist in international and expat health insurance
- Strong global provider network across 200+ countries
- Popular with US-based multinational employers in the UAE
Coverage matrix
Coverage at a glance.
| Plan | Tier | Premium / yr | Annual Limit | Co-pay | Dental | Optical |
|---|---|---|---|---|---|---|
| Aetna Core Health | Enhanced | AED 7,000 – 13,000/yr | AED 1.0M | 20% | ✓ | — |
| Aetna Premier | Premium | AED 19,000 – 36,000/yr | AED 2.0M | 0% | ✓ | ✓ |
Co-pay shown is for outpatient visits. Premiums are indicative annual ranges.
Plan catalogue
Insurance plans.
Aetna International
Aetna Core Health
Expat professionals and families in the UAE
AED 7,000 – 13,000/yr
Annual limit: AED 1.0M · semi-private room · 20% co-pay
5,804 providers
View details →Aetna International
Aetna Premier
Senior executives and HNW expats requiring global coverage
AED 19,000 – 36,000/yr
Annual limit: AED 2.0M · private room · 0% co-pay
5,804 providers
View details →Who accepts this
Provider network.
Providers by City
Top Specialties in Network
The claims flow
How claims work with Aetna International.
Direct billing. Present your Aetna International insurance card at any in-network provider. The clinic or hospital bills Aetna International directly — you pay only your applicable co-pay (20%–0% outpatient) at the point of care. No paperwork required.
Reimbursement claims. For out-of-network or emergency treatment, collect itemised invoices and medical reports, then submit via aetnainternational.com or call 800-423862. Standard reimbursement decisions are issued within 15–30 working days. Pre-authorisation is required for planned inpatient admissions, surgeries, and high-cost diagnostics — contact Aetna International at least 48 hours in advance.
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View plansEditorial Top-N
Top clinics accepting Aetna International.
Curated rankings by city and specialty — all providers accepting Aetna International insurance, ranked by patient ratings.
Compare Aetna International with other insurers
Side-by-side plan comparison across all 38 UAE insurers
Questions
About Aetna International.
Aetna International Insurance — FAQ
What health insurance plans does Aetna International offer in the UAE?
This page summarises 2 indicative Aetna International plan tiers compiled by Zavis (Aetna Core Health, Aetna Premier), with indicative annual premiums from AED 7,000 – 13,000/yr to AED 19,000 – 36,000/yr. They are not Aetna International's published plan list or prices, so ask Aetna International or an authorised broker for its current plans and a quote.
How many healthcare providers accept Aetna International insurance?
5,804 healthcare providers in 8 UAE cities list Aetna International as an accepted insurer in the UAE Open Healthcare Directory. Network counts come from the insurance lists on each listing, so confirm with the provider that your plan tier is accepted before you book.
Does Aetna International cover dental and maternity?
Dental and maternity coverage depends on the plan tier. Yes, Aetna International's enhanced and premium plans include dental coverage. Maternity is covered with waiting periods ranging from 6 to 10 months.
Is Aetna International compliant with Dubai and Abu Dhabi health insurance rules?
Aetna International is regulated by DHA and DOH. Its plans sold in Dubai must meet the Essential Benefits Package required for Dubai residents and workers. Oversight in Abu Dhabi means its plans there must meet the emirate's mandatory Thiqa and basic scheme requirements.
How do I file a claim with Aetna International?
To file a claim with Aetna International, call their claims line at 800-423862. For direct billing, simply present your Aetna International insurance card at any in-network provider — the clinic or hospital settles directly with the insurer. For reimbursement claims (out-of-network or emergency), submit itemised invoices, a completed claim form, and your doctor's report within 90 days of treatment via aetnainternational.com or by post to their Dubai office.
What is the cheapest Aetna International plan?
The most affordable Aetna International plan is the Aetna Core Health (Enhanced tier), starting from AED 7,000 – 13,000/yr annually. It covers inpatient, outpatient, maternity with a 20% outpatient co-pay and an annual limit of AED 1.0M.
Does Aetna International have a mobile app for claims?
Aetna International offers digital claims submission through their member portal at aetnainternational.com. Most major UAE insurers, including Aetna International, provide a mobile app or online portal where members can submit reimbursement claims, view policy documents, check coverage limits, find in-network providers, and download tax invoices. Download the Aetna International app from the App Store or Google Play, or log in via their website to access self-service claim tools.
Disclaimer. Plan details and premiums are indicative. Obtain a personalised quote from Aetna International or an authorised broker. Provider network counts come from the insurance lists on UAE Open Healthcare Directory listings.