UAE insurer profile
MetLife
Est. 1868 · Dubai · DHA, HAAD regulated
One of the world's largest life and health insurers. MetLife offers 2 health insurance plans in the UAE, accepted by 7,899 healthcare providers across 8 cities. Data cross-referenced with the UAE Open Healthcare Directory.
At a glance
Key facts.
- One of the world's largest life and health insurers
- Strong group/corporate health insurance focus in UAE
- Offers wellness programmes alongside health plans
- Digital claims submission via MetLife app
Coverage matrix
Coverage at a glance.
| Plan | Tier | Premium / yr | Annual Limit | Co-pay | Dental | Optical |
|---|---|---|---|---|---|---|
| MetLife Essential Health | Basic | AED 2,800 – 5,000/yr | AED 200,000 | 20% | — | — |
| MetLife Corporate Plus | Enhanced | AED 6,000 – 13,000/yr | AED 500,000 | 20% | ✓ | ✓ |
Co-pay shown is for outpatient visits. Premiums are indicative annual ranges.
Plan catalogue
Insurance plans.
MetLife
MetLife Essential Health
SMEs meeting mandatory health insurance requirements
AED 2,800 – 5,000/yr
Annual limit: AED 200,000 · shared room · 20% co-pay
7,899 providers
View details →MetLife
MetLife Corporate Plus
Corporate employees with enhanced coverage needs
AED 6,000 – 13,000/yr
Annual limit: AED 500,000 · semi-private room · 20% co-pay
7,899 providers
View details →Who accepts this
Provider network.
Providers by City
Top Specialties in Network
The claims flow
How claims work with MetLife.
Direct billing. Present your MetLife insurance card at any in-network provider. The clinic or hospital bills MetLife directly — you pay only your applicable co-pay (20%–20% outpatient) at the point of care. No paperwork required.
Reimbursement claims. For out-of-network or emergency treatment, collect itemised invoices and medical reports, then submit via metlife.ae or call 800-638543. Standard reimbursement decisions are issued within 15–30 working days. Pre-authorisation is required for planned inpatient admissions, surgeries, and high-cost diagnostics — contact MetLife at least 48 hours in advance.
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View plansEditorial Top-N
Top clinics accepting MetLife.
Curated rankings by city and specialty — all providers accepting MetLife insurance, ranked by patient ratings.
Compare MetLife with other insurers
Side-by-side plan comparison across all 38 UAE insurers
Questions
About MetLife.
MetLife Insurance — FAQ
What health insurance plans does MetLife offer in the UAE?
MetLife offers 2 health insurance plans in the UAE: MetLife Essential Health, MetLife Corporate Plus. Plans range from AED 2,800 – 5,000/yr to AED 6,000 – 13,000/yr annually.
How many healthcare providers accept MetLife insurance?
According to the UAE Open Healthcare Directory, 7,899 healthcare providers across 8 UAE cities accept MetLife insurance. This includes hospitals, clinics, dental practices, and specialist centers.
Does MetLife cover dental and maternity?
Dental and maternity coverage depends on the plan tier. Yes, MetLife's enhanced and premium plans include dental coverage. Maternity is covered with waiting periods ranging from 10 to 12 months.
Is MetLife the UAE healthcare regulator or HAAD compliant?
MetLife is regulated by DHA and HAAD. The UAE healthcare regulator (Dubai) compliance means all plans meet the Essential Benefits Package required for Dubai residents and workers. Additionally, Health Authority Abu Dhabi (HAAD/DoH) oversight ensures plans meet Abu Dhabi's mandatory Thiqa and basic scheme requirements.
How do I file a claim with MetLife?
To file a claim with MetLife, call their claims line at 800-638543. For direct billing, simply present your MetLife insurance card at any in-network provider — the clinic or hospital settles directly with the insurer. For reimbursement claims (out-of-network or emergency), submit itemised invoices, a completed claim form, and your doctor's report within 90 days of treatment via metlife.ae or by post to their Dubai office.
What is the cheapest MetLife plan?
The most affordable MetLife plan is the MetLife Essential Health (Basic tier), starting from AED 2,800 – 5,000/yr annually. It covers inpatient, outpatient, maternity with a 20% outpatient co-pay and an annual limit of AED 200,000.
Does MetLife have a mobile app for claims?
MetLife offers digital claims submission through their member portal at metlife.ae. Most major UAE insurers, including MetLife, provide a mobile app or online portal where members can submit reimbursement claims, view policy documents, check coverage limits, find in-network providers, and download tax invoices. Download the MetLife app from the App Store or Google Play, or log in via their website to access self-service claim tools.
Disclaimer. Plan details and premiums are indicative. Obtain a personalised quote from MetLife or an authorised broker. Provider network data sourced from the UAE Open Healthcare Directory, last verified March 2026.