UAE insurer profile
Orient Insurance
Est. 1982 · Dubai · DHA, HAAD, MOHAP regulated
Part of Al Futtaim Group — one of the largest conglomerates in the UAE. Orient Insurance offers 3 health insurance plans in the UAE, accepted by 9,631 healthcare providers across 8 cities. Data cross-referenced with the UAE Open Healthcare Directory.
At a glance
Key facts.
- Part of Al Futtaim Group — one of the largest conglomerates in the UAE
- Operates across all emirates with strong retail and corporate presence
- Listed on Dubai Financial Market
- Known for competitive corporate health plans
Coverage matrix
Coverage at a glance.
| Plan | Tier | Premium / yr | Annual Limit | Co-pay | Dental | Optical |
|---|---|---|---|---|---|---|
| Orient Essential Health | Basic | AED 2,400 – 4,500/yr | AED 250,000 | 20% | — | — |
| Orient Corporate Gold | Enhanced | AED 5,500 – 13,000/yr | AED 750,000 | 20% | ✓ | ✓ |
| Orient Executive | Premium | AED 16,000 – 30,000/yr | AED 1.5M | 0% | ✓ | ✓ |
Co-pay shown is for outpatient visits. Premiums are indicative annual ranges.
Plan catalogue
Insurance plans.
Orient Insurance
Orient Essential Health
SMEs and individuals meeting mandatory health insurance requirements
AED 2,400 – 4,500/yr
Annual limit: AED 250,000 · shared room · 20% co-pay
9,631 providers
View details →Orient Insurance
Orient Corporate Gold
Corporate employees and families across UAE
AED 5,500 – 13,000/yr
Annual limit: AED 750,000 · semi-private room · 20% co-pay
9,631 providers
View details →Orient Insurance
Orient Executive
Executives and senior management
AED 16,000 – 30,000/yr
Annual limit: AED 1.5M · private room · 0% co-pay
9,631 providers
View details →Who accepts this
Provider network.
Providers by City
Top Specialties in Network
The claims flow
How claims work with Orient Insurance.
Direct billing. Present your Orient Insurance insurance card at any in-network provider. The clinic or hospital bills Orient Insurance directly — you pay only your applicable co-pay (20%–0% outpatient) at the point of care. No paperwork required.
Reimbursement claims. For out-of-network or emergency treatment, collect itemised invoices and medical reports, then submit via orientinsurance.ae or call 800-674368. Standard reimbursement decisions are issued within 15–30 working days. Pre-authorisation is required for planned inpatient admissions, surgeries, and high-cost diagnostics — contact Orient Insurance at least 48 hours in advance.
Keep comparing
Other insurers to consider.
Compare Orient Insurance with other insurers
Side-by-side plan comparison across all 38 UAE insurers
Questions
About Orient Insurance.
Orient Insurance Insurance — FAQ
What health insurance plans does Orient Insurance offer in the UAE?
Orient Insurance offers 3 health insurance plans in the UAE: Orient Essential Health, Orient Corporate Gold, Orient Executive. Plans range from AED 2,400 – 4,500/yr to AED 16,000 – 30,000/yr annually.
How many healthcare providers accept Orient Insurance insurance?
According to the UAE Open Healthcare Directory, 9,631 healthcare providers across 8 UAE cities accept Orient Insurance insurance. This includes hospitals, clinics, dental practices, and specialist centers.
Does Orient Insurance cover dental and maternity?
Dental and maternity coverage depends on the plan tier. Yes, Orient Insurance's enhanced and premium plans include dental coverage. Maternity is covered with waiting periods ranging from 6 to 12 months.
Is Orient Insurance the UAE healthcare regulator or HAAD compliant?
Orient Insurance is regulated by DHA and HAAD and MOHAP. The UAE healthcare regulator (Dubai) compliance means all plans meet the Essential Benefits Package required for Dubai residents and workers. Additionally, Health Authority Abu Dhabi (HAAD/DoH) oversight ensures plans meet Abu Dhabi's mandatory Thiqa and basic scheme requirements. the UAE healthcare regulator registration applies for the Northern Emirates.
How do I file a claim with Orient Insurance?
To file a claim with Orient Insurance, call their claims line at 800-674368. For direct billing, simply present your Orient Insurance insurance card at any in-network provider — the clinic or hospital settles directly with the insurer. For reimbursement claims (out-of-network or emergency), submit itemised invoices, a completed claim form, and your doctor's report within 90 days of treatment via orientinsurance.ae or by post to their Dubai office.
What is the cheapest Orient Insurance plan?
The most affordable Orient Insurance plan is the Orient Essential Health (Basic tier), starting from AED 2,400 – 4,500/yr annually. It covers inpatient, outpatient, maternity with a 20% outpatient co-pay and an annual limit of AED 250,000.
Does Orient Insurance have a mobile app for claims?
Orient Insurance offers digital claims submission through their member portal at orientinsurance.ae. Most major UAE insurers, including Orient Insurance, provide a mobile app or online portal where members can submit reimbursement claims, view policy documents, check coverage limits, find in-network providers, and download tax invoices. Download the Orient Insurance app from the App Store or Google Play, or log in via their website to access self-service claim tools.
Disclaimer. Plan details and premiums are indicative. Obtain a personalised quote from Orient Insurance or an authorised broker. Provider network data sourced from the UAE Open Healthcare Directory, last verified March 2026.