British Medical Complex Pharmacy

التقييم العام

Patients generally express satisfaction with British Medical Complex Pharmacy, frequently highlighting the helpfulness and expertise of specific staff members. Stephani, a technician, receives particular praise, with one reviewer calling her "the very best technician." Sony, another staff member, is recommended for laser services, with a reviewer noting her assistance. The clinic's laser services themselves are described as excellent, with one long-term patient appreciating the consistent follow-up via calls and WhatsApp messages to manage appointments. Pricing is also mentioned positively, with one reviewer stating "their prices are good." However, a significant negative experience was reported regarding appointment scheduling. One patient drove to the clinic for an 11:00 AM appointment only to be informed it was actually for 11:00 PM, attributing the error to the booking staff and calling the situation "extremely unprofessional and a complete waste of time." This suggests a need for clearer communication during the booking process to prevent such misunderstandings and ensure a smoother patient experience.

أبرز ما ذكره المرضى

• Staff helpfulness and expertise(3 إشارات)
• Specific staff recommendations(2 إشارات)
• Laser services quality
• Appointment follow-up
• Pricing
• Appointment scheduling errors
• Unprofessional conduct

أصوات المرضى الحديثة