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AXA vs Fidelity United Insurance

UAE Health Insurance Comparison 2026

AXA

private

9,330 providers

3 plans

Est. 1985

DHA, HAAD, MOHAP regulated

Fidelity United Insurance

private

5,501 providers

2 plans

Est. 1976

DHA regulated

AXA has 3 plans starting from AED 3,000/yr with 9,330 providers across 8 cities. Fidelity United Insurance has 2 plans starting from AED 2,300/yr with 5,501 providers across 8 cities. Both insurers have their strongest presence in Dubai.

AXA vs Fidelity United Insurance — At a Glance

AttributeAXAFidelity United Insurance
Typeprivateprivate
Founded19851976
HeadquartersDubai (Gulf HQ)Dubai
RegulatorsDHA, HAAD, MOHAPDHA
Number of Plans32
Premium RangeAED 3,000 – 35,000AED 2,300 – 10,500
Total Network Size9,3305,501
Cities Covered88
DentalYesYes
OpticalYesYes
MaternityYesYes
Mental HealthYesYes
InternationalYesNo
Co-pay Range0% – 20%20%
Claims Phone800-29204-263-2444

Coverage columns reflect whether at least one plan from the insurer includes that benefit. Premiums are indicative annual ranges.

Network Comparison by City

CityAXAvsFidelity United Insurance
Dubai
4,984
vs
3,374
Abu Dhabi
2,139
vs
685
Sharjah
1,133
vs
823
Al Ain
429
vs
213
Ajman
269
vs
241
Ras Al Khaimah
216
vs
91
Fujairah
133
vs
59
Umm Al Quwain
27
vs
15

Provider counts from the UAE Open Healthcare Directory. Green highlights the city leader.

AXA Plans

AXA

AXA SmartHealth Essential

Basic

Individuals and small companies meeting mandatory requirements

AED 3,000 – 5,500/yr

Annual limit: AED 250,000 · shared room · 20% co-pay

Dental
Optical
Maternity
Mental Health
International
DHA and HAAD compliantMulti-emirate network24/7 AXA customer service

9,330 providers

View details →

AXA

AXA SmartHealth Gold

Enhanced

Corporate employees and families seeking comprehensive coverage

AED 7,000 – 14,000/yr

Annual limit: AED 750,000 · semi-private room · 20% co-pay

Dental (AED 5,000)
Optical
Maternity
Mental Health
International
Wide private hospital networkAlternative medicine coveredDental and optical included

9,330 providers

View details →

AXA

AXA SmartHealth Platinum

Premium

Senior executives and high-net-worth individuals

AED 18,000 – 35,000/yr

Annual limit: AED 2.0M · private room · 0% co-pay

Dental (AED 10,000)
Optical
Maternity
Mental Health
International
Zero co-payPrivate roomInternational coverage

9,330 providers

View details →

Fidelity United Insurance Plans

Fidelity United Insurance

Fidelity Basic Health

Basic

Small businesses in Dubai meeting DHA mandatory requirements

AED 2,300 – 4,200/yr

Annual limit: AED 150,000 · shared room · 20% co-pay

Dental
Optical
Maternity
Mental Health
International
DHA compliantFast claims processingDubai-focused network

5,501 providers

View details →

Fidelity United Insurance

Fidelity Corporate Health

Enhanced

Corporate employees in Dubai

AED 5,000 – 10,500/yr

Annual limit: AED 500,000 · semi-private room · 20% co-pay

Dental (AED 3,000)
Optical
Maternity
Mental Health
International
Dental and optical includedMental health coveragePersonal service approach

5,501 providers

View details →

Verdict

Choose AXA if you need a larger provider network, more plan tiers to choose from, more comprehensive coverage options. Choose Fidelity United Insurance if you prioritise lower entry-level premiums. Both are established insurers in the UAE market. The best choice depends on your employer's plan options, budget, required coverage, and preferred hospital network in your city.

AXA vs Fidelity United Insurance — FAQ

Which is better, AXA or Fidelity United Insurance?

It depends on your needs. AXA has 9,330 providers across 8 cities and offers 3 plans starting from AED 3,000/yr. Fidelity United Insurance has 5,501 providers across 8 cities with 2 plans from AED 2,300/yr. Choose AXA if you need a larger provider network, more plan tiers to choose from, more comprehensive coverage options. Choose Fidelity United Insurance if you prioritise lower entry-level premiums.

Is AXA cheaper than Fidelity United Insurance?

No, Fidelity United Insurance's entry-level plan starts from AED 2,300/yr, while AXA's cheapest plan begins at AED 3,000/yr. Pricing varies significantly by age, nationality, and plan tier, so obtain personalised quotes from both insurers.

Which has a bigger network in Dubai, AXA or Fidelity United Insurance?

AXA has a larger Dubai network with 4,984 providers, compared to Fidelity United Insurance's 3,374 providers. This includes hospitals, clinics, dental practices, and specialist centres listed in the UAE Open Healthcare Directory.

Does AXA or Fidelity United Insurance cover dental?

Both insurers offer dental coverage on their enhanced and premium plans. AXA's dental sub-limit goes up to AED 10,000/yr, while Fidelity United Insurance offers up to AED 3,000/yr. Basic plans from both insurers typically exclude dental.

Can I switch from AXA to Fidelity United Insurance?

Yes, you can switch insurers during your policy renewal period. In the UAE, health insurance is typically renewed annually. When switching from AXA to Fidelity United Insurance (or vice versa), be aware of: (1) Pre-existing condition waiting periods may restart — check the new insurer's policy, (2) Maternity waiting periods usually reset, (3) Any ongoing treatment authorisations need to be re-submitted. Coordinate with your employer's HR department if on a group plan. Both AXA and Fidelity United Insurance have dedicated claims and onboarding teams to facilitate the transition.

How do I compare AXA and Fidelity United Insurance plans?

Use the UAE Health Insurance Navigator on this page to compare AXA and Fidelity United Insurance side-by-side. Key factors to compare: (1) Annual premium — AXA starts from AED 3,000/yr, Fidelity United Insurance from AED 2,300/yr, (2) Network size — 9,330 vs 5,501 providers, (3) Coverage — dental, optical, maternity, and mental health inclusion, (4) Co-pay percentages, and (5) Provider availability in your city. Scroll down for the full comparison table.

Disclaimer: Plan details, premiums, and network sizes are indicative, based on publicly available UAE insurance market data. Obtain personalised quotes from AXA and Fidelity United Insurance or an authorised broker. Provider network data sourced from the UAE Open Healthcare Directory, last verified March 2026.