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Health at Hand

3.30·24 reviews·General Clinics & Polyclinics·Dubai
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3.30· 24 reviews

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According to the UAE Open Healthcare Directory, Health at Hand is a general clinics & polyclinic in Dubai, UAE. Accepts 17 insurance plans including Thiqa and AXA. Google rating: 3.3/5 from 24 reviews. Contact: +971 4 569 5000. Data sourced from official government registers. Last verified: 11 April 2026.

About

Health at Hand DMCC is a telehealth provider in AL THANYAH FIFTH, Dubai, licensed by the DHA. It connects patients with licensed physicians through video and phone consultations, covering follow-ups, minor acute complaints, chronic condition management, and prescription renewals without requiring a clinic visit. This makes it a practical option for patients with busy schedules, mobility issues, or those who need a quick second opinion before deciding whether to seek in-person care. Patients rate it 3.3 stars from 24 reviews on Google. Consultations are conducted in Arabic and English and follow the DHA's guidelines for digital healthcare delivery. Reach the team at +971 4 569 5000 or visit https://www.myhealthathand.com/ to book or confirm a visit.

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible restroom
  • Wheelchair-accessible seating

Opening hours

Monday
12:00 AM – 11:59 PM
Tuesday
12:00 AM – 11:59 PM
Wednesday
12:00 AM – 11:59 PM
Thursday
12:00 AM – 11:59 PM
Friday
12:00 AM – 11:59 PM
Saturday
12:00 AM – 11:59 PM
Sunday
12:00 AM – 11:59 PM

Accepted insurance

Languages spoken

  • English
  • Arabic
3.30

Based on 24 patient reviews

Punctuality
3.3
Diagnosis clarity
3.3
Bedside manner
3.3
Follow-up
3.3
Facility
3.3
Value
3.3

What patients say

  • Telehealth consultation quality

    Mentioned in 2 reviews

  • App functionality issues

    Mentioned in 1 review

  • Billing and refund problems

    Mentioned in 1 review

  • Lab test coordination failures

    Mentioned in 1 review

  • Doctor attentiveness

    Mentioned in 2 reviews

  • Subscription value concerns

    Mentioned in 1 review

“But Dr Aakriti patiently listened to all my concerns”
— Ahmad H. · 2 months ago
“The app has tons of bugs and charged my cc twice.”
— Boris R. · 11 months ago
“When I followed up with them they had not yet filed for insurance approval.”
— Nila M. · 2 years ago
“and have made two 10 min call max and they said based the subscription you choose that’s you get”
— Daniel N. · 3 years ago

Location

AL THANYAH FIFTH, Dubai

Meet this provider

HA

Health at Hand

Telehealth Provider

Languages

English, Arabic

Good to know

FAQ

What are the opening hours of Health at Hand in Dubai?

Health at Hand in Dubai operates on the following schedule: Friday: 24 hours. Monday: 24 hours. Sunday: 24 hours. Tuesday: 24 hours. Saturday: 24 hours. Thursday: 24 hours. Wednesday: 24 hours. Last verified 11 April 2026.

Which insurance plans does Health at Hand accept?

Health at Hand accepts the following insurance plans: Thiqa, AXA, Cigna, GIG Gulf, ADNIC, Oman Insurance, Orient Insurance, Union Insurance, Emirates Insurance Company, RAK Insurance, Al Dhafra Insurance, Takaful Emarat, Noor Takaful, NAS (NextCare), MedNet, GlobeMed, Neuron. Always confirm coverage details directly with the provider before your visit.

What medical services are available at Health at Hand?

Contact Health at Hand for a full list of available medical services.

How do I get to Health at Hand in Dubai?

Health at Hand is located at AL THANYAH FIFTH, Dubai, Dubai, UAE. You can use any maps app for turn-by-turn directions. For directions or appointments, call +971 4 569 5000.

Where can I read Health at Hand reviews?

You can read Health at Hand reviews in the reviews section of this Zavis profile. The provider has a Google rating of 3.3/5 based on 24 patient reviews.

What is the Google rating of Health at Hand?

Health at Hand has a rating of 3.3/5 based on 24 patient reviews on Google.

What languages do staff speak at Health at Hand?

Staff at Health at Hand speak English, Arabic. This makes the facility accessible to a diverse patient population in Dubai.