AL Thiqah Pharmacy

التقييم العام

Patient experiences at AL Thiqah Pharmacy present a deeply concerning pattern, particularly regarding staff conduct and the handling of medical advice. A significant number of reviewers describe negative interactions stemming from what they perceive as unqualified individuals providing medical guidance. One recurring issue involves staff members, described as delivery personnel, who were allegedly wearing medical attire and offering advice or treatments, leading to severe adverse outcomes like permanent scarring. This raises serious questions about staff training and the pharmacy's oversight. Beyond these critical incidents, other patrons report difficulties with medication returns. Customers have found themselves unable to return prescribed medications, even when unopened, citing pharmacy policy as the reason for refusal. This lack of flexibility, especially when a medication is not suitable or has been substituted, has caused distress. The overall impression from these accounts is one of a pharmacy where patient safety and customer service fall short of expectations, with a notable lack of accountability when errors occur.

أبرز ما ذكره المرضى

• Staff medical advice(3 إشارات)
• Medication return policy(2 إشارات)
• Unqualified staff(2 إشارات)
• Negative health outcomes(2 إشارات)
• Pharmacy accountability(2 إشارات)

أصوات المرضى الحديثة