AL Dhafrah Pharmacy

التقييم العام

Patient feedback for AL Dhafrah Pharmacy presents a mixed picture, with several recurring concerns impacting the overall experience. A significant number of reviewers highlight issues with pricing, describing products as overpriced compared to other local pharmacies. Some individuals report being charged extra amounts without clear explanations, leading to frustration and a feeling of being misled. The pharmacy's approach to product expiry dates has also drawn criticism. One reviewer detailed receiving a product with a limited shelf life and being asked for a higher price when requesting an item with a longer expiry. Communication and delivery speed are other areas where patients express dissatisfaction. Multiple calls to follow up on prescriptions have reportedly yielded the same update about delivery being imminent, yet medicines have not arrived in a timely manner. This lack of clear communication and delayed fulfillment leaves patients feeling deceived. While some staff interactions are described as helpful, the recurring themes of unexpected charges, questionable pricing practices, and unreliable delivery suggest areas needing immediate attention to improve patient trust and satisfaction.

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• Pricing concerns(3 إشارات)
• Product expiry issues
• Delivery delays
• Lack of price transparency(2 إشارات)
• Unexplained charges
• Staff helpfulness

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