AL Dalil Medical Center

التقييم العام

AL Dalil Medical Center receives a mixed reception from its patients, with many praising specific practitioners while others express significant frustration with operational issues. A number of reviewers highlight the skill and bedside manner of Dr. Reham Hassan, particularly for aesthetic treatments and procedures like Vitek sessions and Dermapen. Patients describe her work as natural and elegant, leading to visibly smoother, brighter, and healthier skin. Dr. Kamal also receives commendation for his professional and careful approach to hijama therapy, ensuring a smooth, hygienic, and painless experience. The kindness and helpfulness of staff members, such as Israa from customer service, are also frequently mentioned, contributing to a positive overall experience for some. However, a substantial portion of feedback points to considerable issues with wait times and clinic organization. Patients report lengthy delays, sometimes exceeding an hour, for appointments, with instances of being double-booked or seeing others who arrived later being attended to first. This lack of coordination and disregard for patient time is a recurring complaint, especially after full payment has been made. Communication breakdowns and a perceived lack of respect are also cited, leading to disappointing experiences for some individuals. While the clinic offers a range of services, the patient experience appears heavily dependent on the specific doctor and the day of the visit, with operational efficiency being a significant point of contention.

أبرز ما ذكره المرضى

• Doctor's skill and care(4 إشارات)
• Long wait times(3 إشارات)
• Staff helpfulness(2 إشارات)
• Aesthetic treatment results(2 إشارات)
• Professionalism of specific doctors(2 إشارات)
• Clinic disorganization(2 إشارات)
• Patient time not valued(2 إشارات)
• Hijama therapy experience
• Customer service interaction

أصوات المرضى الحديثة