Viva Pharmacy

التقييم العام

Viva Pharmacy LLC receives a mixed reception from its patrons, with many appreciating its convenient delivery service and the availability of a wide product selection. Reviewers frequently mention the pharmacy's stock, noting a good range of both prescription and over-the-counter medicines, alongside cosmetics and skincare items. The delivery option, particularly via WhatsApp, is highlighted as a significant convenience for customers. However, some patients have encountered significant issues, primarily concerning customer service and efficiency. One reviewer expressed frustration over a lengthy wait time, describing an hour spent trying to navigate insurance approvals, which ultimately led them to seek service elsewhere. Another patient felt a pharmacist was dismissive when asked to check medication manufacturing dates, leading to a negative experience. These instances suggest a need for greater attention to customer interaction and process clarity, especially when dealing with insurance or specific product requests. While the pharmacy offers a broad inventory and a helpful delivery system, the consistency of staff attentiveness and the speed of service for certain transactions appear to be areas for improvement.

أبرز ما ذكره المرضى

• Delivery service availability(2 إشارات)
• Product range(2 إشارات)
• Customer service attentiveness
• Insurance processing
• Wait times
• Good prices

أصوات المرضى الحديثة