New AL Shifa Pharmacy

التقييم العام

New AL Shifa Pharmacy, part of the Aster Pharmacies Group, receives a mixed reception from its patrons. Many individuals highlight the efficiency and helpfulness of the pharmacists, describing them as supportive and knowledgeable. This positive aspect often contributes to a smooth experience for those seeking medication and advice. However, a significant negative theme emerges concerning delivery services and customer support responsiveness. One reviewer detailed an exceptionally poor experience with a prolonged medication delivery delay, stretching over 14 hours, coupled with difficulties in reaching customer service. This individual noted extended hold times and a lack of proactive communication, leading to considerable frustration. While the pharmacy's pricing is sometimes cited as a reason for patronage, particularly for medications not readily available elsewhere, the service issues have led some customers to seek alternatives that offer more reliable and timely service. The contrast between helpful in-person staff and problematic delivery operations presents a complex picture for potential customers.

أبرز ما ذكره المرضى

• Pharmacist helpfulness
• Delivery delays
• Customer service issues
• Medication availability
• Pricing concerns

أصوات المرضى الحديثة