Medi Prime Al Mizhar Pharmacy

التقييم العام

Patient feedback for Medi Prime Al Mizhar Pharmacy LLC presents a mixed picture, with significant praise for individual staff members contrasted by serious concerns regarding operational efficiency and customer service. Most patients describe positive interactions with specific pharmacists, highlighting their professionalism and helpfulness. For example, Pharmacist Ibrahim Mohamed El-Hanafi received commendation for his polite and reassuring guidance, while Latifa Alhattawi was recognized for her professional and helpful demeanor. However, a substantial number of reviewers report deeply negative experiences. Several reviewers mention significant issues with communication, particularly the inability to reach the pharmacy by phone. This lack of responsiveness is linked to critical failures in providing essential information, such as medication dosages. One reviewer detailed a frustrating wait for insurance approval, compounded by staff unresponsiveness and unanswered calls. Another patient recounted a distressing encounter with a pharmacist, describing unprofessional conduct and being asked to leave the premises. These negative accounts point to systemic problems in staff training, adherence to procedures like token systems, and overall responsibility in handling patient needs. The average rating reflects these disparities, indicating that while some patients receive excellent care, others encounter significant service breakdowns.

أبرز ما ذكره المرضى

• Pharmacist professionalism(2 إشارات)
• Staff helpfulness(2 إشارات)
• Unanswered phone calls(3 إشارات)
• Dosage information issues
• Insurance approval delays
• Unprofessional staff conduct
• Customer service problems(2 إشارات)
• Lack of responsibility

أصوات المرضى الحديثة