Aster Pharmacy 179

التقييم العام

Patient experiences at Aster Pharmacy 179 BR of Aster Pharmacies Group L.L.C present a mixed picture, with some individuals praising the staff and product availability while others voice significant concerns regarding customer service and sales practices. Most patients describe the pharmacy as well-stocked, offering a wide selection of medicines, nutrition products, and skincare items. Several reviewers appreciate the helpfulness and friendly demeanor of certain staff members, with one specific mention of Bushra providing exceptional care and affection. However, a recurring theme among negative feedback involves staff pushing higher-priced items or offering unsolicited advice that contradicts professional medical guidance. One reviewer reported an attendant insisting on a double dose of deworming medication and probiotics, dismissing the patient's prior doctor's recommendation and suggesting the doctor was uninformed. Another patient experienced poor customer service, observing a staff member serving a later arrival first, leading them to leave without making a purchase due to perceived disrespect for their time. These instances suggest a potential inconsistency in staff training and customer interaction protocols, impacting the overall perception of the pharmacy's dedication to patient well-being versus sales targets. The pharmacy's rating of 4.8 out of 5, based on 126 Google reviews, indicates that positive experiences generally outweigh negative ones, but the critical feedback points to areas needing attention.

أبرز ما ذكره المرضى

• Staff helpfulness and care(2 إشارات)
• Product range and availability(2 إشارات)
• Sales pressure for higher prices(2 إشارات)
• Customer service standards(2 إشارات)
• Unsolicited medical advice
• Respect for patient time

أصوات المرضى الحديثة