Aster Pharmacy 155 Brof Aster Pharmacies Group

التقييم العام

Patient experiences at Aster Pharmacy 155 Brof Aster Pharmacies Group LLC present a mixed picture, with several individuals highlighting significant service issues alongside instances of exceptional staff support. A recurring theme involves customer service interactions, with some reviewers describing staff as unhelpful or not anticipating customer needs. One individual reported being offered irrelevant products and feeling pressured when declining them, a stark contrast to the positive experiences others have had. Communication, particularly regarding delivery services, has also been a point of contention. One customer experienced a significant delay and cancellation of a WhatsApp order due to alleged internet issues, leading to frustration when immediate delivery was needed. However, positive feedback frequently centers on specific staff members who go above and beyond. Pharmacist Hithin is praised for finding a viable solution for a nebulizer issue outside of standard procedures, demonstrating a dedication to customer satisfaction. Ms. Vrundha is also recognized for her continuous support. While the pharmacy is noted as a small outlet in a crowded area, it generally stocks necessary items and arranges for non-stock items. The pharmacy's ability to assist with urgent needs, like a baby's nebulizer at 11 pm, is a significant positive for some.

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• Customer service quality(3 إشارات)
• Staff helpfulness(2 إشارات)
• Delivery issues
• Problem resolution
• Product availability
• Urgent assistance

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