Aster Pharmacy 150 Brof Aster Pharmacies Group

التقييم العام

Patients frequently highlight the exceptional helpfulness and professionalism of specific staff members at Aster Pharmacy 150. Dr. Nihal and Ms. Nehal are repeatedly mentioned for their patient guidance, clear explanations, and compassionate approach to assisting customers. Reviewers describe interactions where staff took extra time to answer questions and ensure the correct medication was provided. Home delivery requests were handled with notable politeness and efficiency, even for complex situations. While most feedback centers on positive individual interactions, one reviewer experienced significant delays with an online order and difficulties with the call center. This individual's issue was ultimately resolved by a customer-oriented employee named Shyma, who demonstrated dedication despite being busy. The same reviewer also noted Wael's follow-up on the delivery. This suggests that while individual staff members often provide excellent service, there may be inconsistencies in broader operational processes like online order fulfillment and central customer support training. The pharmacy's ability to resolve issues, even when they arise, is a recurring theme.

أبرز ما ذكره المرضى

• Staff helpfulness and professionalism(5 إشارات)
• Individual staff recognition(4 إشارات)
• Patient guidance and explanation(3 إشارات)
• Home delivery service(2 إشارات)
• Issue resolution
• Online order delays
• Call center support

أصوات المرضى الحديثة