Aster Pharmacy 143 Brof Aster Pharmacies Group

التقييم العام

Patient experiences at Aster Pharmacy 143 Brof Aster Pharmacies Group LLC present a mixed picture, with significant concerns raised regarding delivery timeliness and customer service interactions. Many reviewers describe prolonged wait times for express delivery services, with orders frequently arriving well beyond the promised timeframes. This has led to frustration, with some patients feeling they spend more time contacting customer care than receiving their medication. Pharmacy staff conduct also draws criticism; some patients report a lack of empathy or proactive assistance, particularly when dealing with insurance matters. One reviewer detailed a lengthy wait for insurance approval, only to find the pharmacist had not actively pursued it until their patience waned. Another patient experienced unexpected additional costs for medication not covered by insurance, with no prior notification or clear explanation from the pharmacy. While the pharmacy offers home delivery, the execution of this service appears inconsistent, leading to dissatisfaction and a reluctance for some to return.

أبرز ما ذكره المرضى

• Delivery delays are common(4 إشارات)
• Customer service lacks empathy(2 إشارات)
• Insurance processing issues(2 إشارات)
• Unclear additional costs
• Long wait times in-store
• App delivery promises unmet

أصوات المرضى الحديثة