Alhikma 786 Pharmacy

التقييم العام

Patient feedback for Alhikma 786 Pharmacy L.L.C presents a mixed picture, with several individuals highlighting significant issues that detract from their experience. A recurring concern involves staff conduct, particularly with one reviewer describing an Arabic pharmacist as arrogant and dismissive, noting a perceived lack of care for customers and even phone use during interactions. This negative staff interaction is linked by one reviewer to the pharmacy being consistently empty, suggesting a direct impact on patronage. Beyond staff attitude, operational shortcomings have also been reported. One customer experienced a missed delivery of a critical item, leading to frustration and a feeling of wasted effort and money, with the pharmacy failing to inform them of the unavailability beforehand. Another reviewer detailed an instance of being overcharged on a credit card payment, with the price quoted differing from the amount actually charged. These incidents point to potential issues in order fulfillment accuracy and transparent pricing. While some patients have praised the pharmacy for fast delivery and affordable prices, these positive comments are overshadowed by the critical feedback regarding customer service and accuracy. The pharmacy's online presence, specifically on platforms like Talabat, has also drawn criticism for discrepancies between listed products and dispatched items, coupled with a failure to acknowledge mistakes, which one reviewer deemed 'terrible'. Addressing these consistent complaints about staff demeanor, order accuracy, and transparent billing appears essential for improving overall patient satisfaction.

أبرز ما ذكره المرضى

• Staff attitude issues(2 إشارات)
• Order fulfillment errors(2 إشارات)
• Pricing discrepancies
• Delivery speed
• Affordable prices
• Online listing accuracy
• Customer service communication

أصوات المرضى الحديثة