Al Plaza Pharmacy

التقييم العام

Patient experiences at Al Plaza Pharmacy present a mixed picture, with some individuals reporting highly positive interactions and others expressing significant dissatisfaction. Several reviewers highlight the helpfulness and politeness of specific staff members, such as Rabeeh, who was commended for quick responses, clear explanations, and efficient handling of out-of-stock items. Professionalism and understanding of patient needs were also mentioned positively. However, a substantial number of negative reviews point to serious issues. Concerns include receiving incorrect product sizes and quantities, with one customer receiving 125ml creams instead of the ordered 250ml, and questioning the authenticity and smell of a product. Communication problems are also a recurring theme, with multiple reports of non-working phone numbers and drivers failing to deliver after charging customers. One individual also mentioned a pharmacist providing misleading information about insurance claims. These issues collectively suggest a need for greater consistency in service delivery and operational reliability.

أبرز ما ذكره المرضى

• Staff helpfulness and politeness(2 إشارات)
• Clear communication from staff
• Handling out-of-stock items
• Incorrect product received
• Product authenticity concerns
• Non-working phone numbers(2 إشارات)
• Delivery issues
• Misleading insurance information

أصوات المرضى الحديثة