Al Mankhool Pharmacy

التقييم العام

Patient feedback for Al Mankhool Pharmacy reveals a mixed experience, with significant disparities in staff interaction and service delivery. Several reviewers highlight instances of unhelpful or dismissive behavior from some staff members, particularly concerning insurance processing. One patient reported being abruptly told to leave when presenting an Oman Sukoon insurance card, with staff suggesting they go elsewhere. Another reviewer experienced a lack of communication regarding medication availability, leading to an incomplete prescription fulfillment. Conversely, a positive mention exists for a staff member who assisted a patient by directing them to an alternative pharmacy. The pharmacy's proximity to Dr. Joseph's Polyclinic is noted as a convenience. However, concerns about medicine expiry dates have also been raised, suggesting a need for greater vigilance in stock management. The overall impression is one of inconsistent service, where positive interactions are overshadowed by negative experiences related to customer care and operational transparency.

أبرز ما ذكره المرضى

• Staff helpfulness(3 إشارات)
• Insurance handling(2 إشارات)
• Medication availability communication
• Medicine expiry dates
• Proximity to clinic
• Customer service quality(2 إشارات)

أصوات المرضى الحديثة