Optic Zone

التقييم العام

Patient feedback for Optic Zone L.L.C presents a mixed but generally positive view, with many customers appreciating the quality of products and the helpfulness of staff. Several reviewers highlight the good quality of frames, with one customer finding an Armani clip-on to be their favorite pair due to its stylish appearance and solid construction. The assistance provided by staff in selecting frames is frequently mentioned, with customers feeling they were helped without being rushed. Specific staff members, like Anwar, are called out for providing amazing customer service and good prices on new glasses. However, some experiences point to issues with product durability and customer service follow-up. One reviewer reported a frame rubber issue within a month, and while a replacement was provided under warranty, a subsequent frame also had problems, leading to multiple visits and a feeling of unresponsiveness. Another customer found the collection outdated and overpriced, and experienced unhelpful sales assistance when seeking a replacement frame, feeling steered towards more expensive options. Pricing is described as reasonable by some, while others felt items were over-priced. Communication regarding warranty claims and product issues appears to be a point of contention for a few individuals. The overall impression is of a place with good product selection and friendly staff for initial purchases, but with potential inconsistencies in product longevity and after-sales support.

أبرز ما ذكره المرضى

• Product quality(3 إشارات)
• Staff helpfulness(4 إشارات)
• Customer service(3 إشارات)
• Pricing perception(3 إشارات)
• Warranty issues(2 إشارات)
• Frame selection(2 إشارات)
• After-sales support
• Outdated collection

أصوات المرضى الحديثة