Marina Optics

التقييم العام

Patient feedback for Marina Optics presents a mixed picture, with experiences ranging from highly positive to significantly disappointing. Several reviewers highlight the efficiency of service, with one patient mentioning frames being fitted and ready in under 30 minutes, a speed that impressed them. Positive interactions with specific staff members, like Anusree, are also noted, with commendations for politeness and reliability. However, a substantial number of reviews point to serious issues with staff conduct and customer service. Some patients describe staff as unwelcoming and uninterested in assisting with queries, even reacting negatively to reasonable requests. There are also concerning reports of staff speaking negatively about other customers. Beyond staff interactions, pricing transparency has been a point of contention, with one customer detailing unexpected extra charges when using a payment installment plan. Lens quality has also been questioned, with one individual experiencing peeling and scratching within months of purchase, only to be met with dismissive and unprofessional responses from management. These varied experiences suggest inconsistencies in service delivery and customer care at this branch.

أبرز ما ذكره المرضى

• Staff attitude(3 إشارات)
• Service speed
• Pricing concerns
• Lens quality issues
• Positive staff mention
• Unprofessional responses

أصوات المرضى الحديثة