Glance Optics

التقييم العام

Glance Optics LLC receives a mixed reception from its patients, with an average rating of 4.6 stars based on 120 Google reviews. Many patients highlight positive interactions with specific staff members, particularly mentioning Zakaria for his professionalism and efficient service. The clinic's collection of eyeglasses is also frequently praised, with some reviewers finding the prices reasonable and the customer service impeccable, leading to satisfaction with their purchases. However, a significant number of reviews point to issues with staff conduct and pricing discrepancies. One patient described the owner as unwelcoming and the examination process as rushed and unprofessional, citing a lack of client-focused approach. Another reviewer reported being quoted one price for an RTA eye test on Google, only to be charged a higher amount upon arrival. Instances of rudeness and aggressive questioning from male employees have also been reported, with one reviewer detailing being asked to leave for trying on glasses for too long. These negative experiences suggest a need for consistent customer service training and transparent pricing practices across all staff and interactions.

أبرز ما ذكره المرضى

• Staff professionalism(3 إشارات)
• Eyeglass collection
• Customer service quality(4 إشارات)
• Pricing accuracy
• Examination speed(2 إشارات)
• Staff rudeness(2 إشارات)
• Welcoming atmosphere

أصوات المرضى الحديثة