Al Jaber Optical Center - Bin Souqat

التقييم العام

Patients visiting Al Jaber Optical Center's Bin Souqat branch frequently highlight the professionalism and helpfulness of the staff, particularly mentioning specific individuals like Amala, Sohail, and Kalil. Many describe positive interactions where staff provided clear explanations about eye conditions and the benefits of chosen eyewear. The quality of lenses and sunglasses receives commendation, with some reviewers noting the ability to secure discounts. However, one reviewer experienced significant dissatisfaction with a staff member named Amala, describing her conduct as unprofessional and disrespectful during a driving license eye test. This reviewer felt the process was unnecessarily complicated and that their personal identification was handled inappropriately. The center appears to handle routine eye tests and frame selections effectively, with prompt and quick support being a common theme. While most experiences are positive, the negative feedback points to a need for consistent customer service training across all staff members.

أبرز ما ذكره المرضى

• Staff helpfulness and professionalism(5 إشارات)
• Quality of eyewear products(2 إشارات)
• Assistance with discounts
• Specific staff members praised(4 إشارات)
• Driving license eye test experience
• Unprofessional staff conduct
• Clear explanations provided

أصوات المرضى الحديثة