Al Borj Laboratory

التقييم العام

Al Borj Laboratory receives a generally positive reception from patients, with many highlighting the kindness and professionalism of their staff. Several reviewers specifically mention the helpfulness of receptionists, citing instances where staff went out of their way to explain procedures and provide clear pricing. The speed of service and accuracy of results are frequently praised, contributing to a pleasant patient experience. For those with anxieties, such as fear of needles, specific staff members are noted for their reassuring demeanor, making the process feel safe. The pricing is also described as reasonable by multiple individuals. However, a significant negative experience was reported regarding customer service and communication. One reviewer found the staff unprofessional and unhelpful when inquiring about blood tests, with unanswered questions and a lack of follow-up calls. This particular feedback points to a need for consistent, clear, and respectful communication across all patient interactions to build and maintain confidence in the laboratory's services.

أبرز ما ذكره المرضى

• Staff kindness and helpfulness(5 إشارات)
• Speed of service(2 إشارات)
• Accuracy of results
• Reassuring staff for anxious patients
• Reasonable pricing(2 إشارات)
• Unprofessional communication
• Receptionist assistance(2 إشارات)

أصوات المرضى الحديثة