The Dermaklinic

التقييم العام

Patient experiences at The Dermaklinic present a mixed picture, with many highlighting Dr. Razan's deep medical knowledge and ethical approach. Reviewers frequently praise her for providing advice focused on patient well-being rather than financial gain, a quality appreciated by long-term patients. The support staff also receives positive mentions, with specific nurses and receptionists noted for their professionalism and welcoming demeanor. However, a significant concern raised by several individuals involves considerable wait times, sometimes exceeding an hour, without adequate communication or explanation. This lack of punctuality, coupled with instances of feeling unheard during consultations and a perceived lack of empathy, has led to disappointment for some. One reviewer detailed a frustrating experience with a misdiagnosis and a treatment plan that did not fully address their concerns about antibiotic resistance. The reception area's atmosphere has also been a point of contention, with one patient describing unprofessional behavior from staff during a lengthy wait. While the clinic's medical expertise is often lauded, issues with scheduling, time management, and patient communication appear to be areas needing improvement to ensure a consistently positive experience for all.

أبرز ما ذكره المرضى

• Doctor's knowledge(4 إشارات)
• Ethical advice(3 إشارات)
• Long wait times(3 إشارات)
• Staff helpfulness(3 إشارات)
• Communication issues(2 إشارات)
• Patient feeling unheard(2 إشارات)
• Reception professionalism(2 إشارات)

أصوات المرضى الحديثة