Zulekha Medical Center

التقييم العام

Patients generally find Zulekha Medical Center to provide a positive healthcare experience, with many highlighting the professionalism and kindness of the staff. Several reviewers mention the excellent consultation and compassionate approach of specific doctors, particularly Dr. Gopal for pediatric care and Dr. Anjum for ophthalmology services. The nursing team also receives praise for their caring attitude and patience. Beyond direct medical interactions, the pharmacy team is commended for going the extra mile, such as arranging late-night medicine delivery. The front desk and reception staff are frequently described as polite and supportive, contributing to a well-organized and comfortable process. Cleanliness and maintenance of the clinic are also noted as positives by some. However, a less favorable experience was reported by one patient regarding an unexpected blood test during an eye examination for a driving license, leading to a dispute over payment and perceived rude customer service. This reviewer suggested an alternative provider for similar services. The overall sentiment leans positive, with a strong emphasis on the human element of care provided by the medical and support teams.

أبرز ما ذكره المرضى

• Staff professionalism and kindness(6 إشارات)
• Doctor's excellent consultation(3 إشارات)
• Nursing team's caring attitude(2 إشارات)
• Pharmacy support and dedication
• Clinic cleanliness and organization(2 إشارات)
• Negative customer service experience
• Helpful with specific procedures

أصوات المرضى الحديثة