You And Only Clinic

التقييم العام

Patients frequently highlight the exceptional skill and ethical approach of Dr. Ali Altaaye, describing him as a physician with genuine integrity who prioritizes patient well-being over commercial gain. Reviewers appreciate his thorough explanations of procedures, transparency regarding materials, and his willingness to decline treatments that are not suitable, even if profitable. This honesty and professionalism are consistently praised. The clinic's staff, particularly the reception team, receive mixed feedback. While some patients found them polite, helpful, and welcoming, others experienced significant issues with appointment scheduling and long wait times. One reviewer detailed waiting over three hours, observing that newly arrived, unpaying patients seemed to be prioritized over those who had already paid. This mismanagement of schedules and perceived unfair treatment were significant points of dissatisfaction. The behavior of specific reception staff members was also criticized, with one individual described as dismissive and lacking customer service skills, negatively impacting the initial impression of the clinic. Despite these administrative challenges, the clinical care, particularly from Dr. Ali and Dr. Hana, is often described as excellent, with patients expressing high satisfaction with treatments like Salmon DNA therapy, Botox, and fillers. The clinic's attention to detail, hygiene, and personalized approach are also positive themes that emerge.

أبرز ما ذكره المرضى

• Doctor's integrity and care(5 إشارات)
• Staff professionalism and warmth(3 إشارات)
• Appointment scheduling issues(2 إشارات)
• Long wait times(2 إشارات)
• Clear procedure explanations(2 إشارات)
• Positive treatment results(3 إشارات)
• Reception staff attitude

أصوات المرضى الحديثة