Unicare Medical Center

التقييم العام

Patients frequently highlight the professional and caring approach of the dental team, particularly Dr. Marina, who is described as highly skilled and detail-oriented. Many appreciate her thoroughness, noting that issues are resolved effectively, reducing the need for repeat visits. The cooperative nature of the staff during vaccination and check-up processes is also a recurring positive theme. However, a significant negative experience was reported concerning the refusal to provide a digital invoice, coupled with perceived rudeness from the front desk staff. This incident points to a need for consistent polite communication and basic administrative services. While many reviews praise the quality of care and the positive outcomes of treatments, the negative feedback regarding administrative processes and staff demeanor suggests areas for improvement in patient experience beyond clinical services. The clinic's ability to retain patients who follow specific practitioners, like Dr. Marina, indicates strong clinical trust, but operational aspects require attention to match the positive clinical impressions.

أبرز ما ذكره المرضى

• Dentist's skill and care(4 إشارات)
• Staff helpfulness and cooperation(2 إشارات)
• Effective treatment outcomes(2 إشارات)
• Administrative issues
• Front desk rudeness
• Invoice provision problems
• Patient retention

أصوات المرضى الحديثة