Novitas Clinic

التقييم العام

Patient feedback for Novitas Clinic LLC presents a mixed but generally constructive picture, with many individuals highlighting positive interactions and effective care. Most patients describe the medical staff, including doctors and nurses, as experienced and professional, with specific praise directed at Dr. Arshad Manzoor for his understanding and Dr. Ashwati for her expertise. Nurse Aarti is frequently mentioned for her gentle and supportive approach. However, a significant concern raised by several reviewers involves extended wait times, with some reporting waits exceeding an hour, occasionally attributed to staff being on personal calls. Communication issues also appear, as one patient experienced a doctor forgetting to sign a referral letter and subsequent difficulties in obtaining corrected documents, including insurance forms. The front desk experience is also a point of contention, with some describing rude receptionists and a lack of patient care, while others found the clinic to be neat and clean. The clinic's administrative processes, particularly regarding documentation and insurance, seem to be an area needing attention to ensure a smoother patient journey. Despite these criticisms, many still find value in the medical attention received.

أبرز ما ذكره المرضى

• Doctor's understanding and experience(2 إشارات)
• Nurse's gentle and supportive care
• Long patient wait times(2 إشارات)
• Rude front desk staff
• Administrative errors with documents(2 إشارات)
• Clinic cleanliness
• Staff on personal calls(2 إشارات)

أصوات المرضى الحديثة