Norel Medical Center

التقييم العام

Patient feedback for Norel Medical Center presents a mixed picture, with significant praise for specific staff members and procedures contrasted by serious concerns regarding organization and service delivery. Many patients highlight positive interactions with medical professionals, particularly mentioning Dr. Marwa for her skill and comforting demeanor during laser treatments. Reema Alshoumary also receives commendation for her gentle approach and effectiveness during facials, leaving clients feeling refreshed. However, a substantial number of reviewers report significant operational issues. These include difficulties with appointment scheduling, unhelpful phone staff, and prolonged delays in receiving promised treatments, sometimes extending over three months. Some patients experienced adverse effects like burns following procedures, and felt their concerns were not adequately addressed, leading to formal complaints. Communication breakdowns and a perceived lack of honesty in service delivery are recurring themes in negative feedback. The clinic's organization and the efficiency of its front desk operations are areas that require considerable improvement to match the positive experiences some patients have had with individual practitioners.

أبرز ما ذكره المرضى

• Staff kindness and skill(3 إشارات)
• Laser hair removal experience(3 إشارات)
• Appointment scheduling issues(2 إشارات)
• Facial treatment results
• Clinic disorganization
• Communication problems
• Service delivery concerns

أصوات المرضى الحديثة