Kaya Skin Care Clinic(Branch)Mardif

التقييم العام

Patient feedback for Kaya Skin Care Clinic in Mardif presents a mixed picture, with significant concerns raised about administrative practices and customer service alongside positive comments on specific staff members and treatment outcomes. Several reviewers detail disappointing experiences related to appointment cancellations and rescheduling, particularly when clinic relocations or operational changes occurred. These disruptions sometimes led to difficulties in completing treatment plans, with patients feeling a lack of proper support or accommodation. Issues with refund policies, especially concerning package deals or promotional offers, have also been a point of contention for some. Communication breakdowns and a perceived lack of professionalism at the front desk have been cited, with one instance mentioning an Emirates ID being forgotten. However, many patients express satisfaction with individual technicians, highlighting their knowledge, gentleness, and helpfulness. Specific treatments like laser hair removal and hydrafacials are mentioned positively by some, with appreciation for technicians who explain processes and inform about offers. The convenience of the location is also a recurring positive theme for certain individuals.

أبرز ما ذكره المرضى

• Appointment cancellations(3 إشارات)
• Refund policy issues(2 إشارات)
• Positive staff interactions(3 إشارات)
• Treatment experience(2 إشارات)
• Clinic relocation impact(2 إشارات)
• Front desk professionalism(2 إشارات)

أصوات المرضى الحديثة