Karama Medical Center Alquoz Mall

التقييم العام

Patient experiences at Karama Medical Center Alquoz Mall Br present a mixed picture, with significant concerns raised about operational coordination and communication alongside praise for individual medical professionals. Several reviewers highlight issues with appointment scheduling and adherence to stated clinic hours. One patient reported being turned away for an X-ray shortly before the department's closing time, despite arriving within the specified window and waiting for insurance approval. Another patient experienced a similar situation with an orthopedic specialist, being told to return another day after taking time off work based on prior information. This lack of clear communication and inter-departmental coordination leads to considerable patient inconvenience. Conversely, Dr. Akhila is frequently mentioned for her excellent diagnostic skills and proactive patient care, with one instance cited where her swift actions were life-saving. Dr. Subash, an orthopedic surgeon, also receives commendation for his clear guidance and reassurance. Front desk staff, like Fahad, are sometimes noted for their kindness and support in handling documentation. However, other patient accounts describe long wait times, particularly during off-peak hours, and a perceived lack of responsibility from staff when issues arise. Doctor Sudan Puri is described by one reviewer as rude and time-consuming with patients. The clinic's ability to manage patient flow and ensure procedures are completed within operating hours appears to be a recurring area for improvement.

أبرز ما ذكره المرضى

• Appointment scheduling issues(3 إشارات)
• Inter-departmental coordination(3 إشارات)
• Positive doctor feedback(2 إشارات)
• Long wait times(2 إشارات)
• Front desk helpfulness
• Communication problems(3 إشارات)
• X-ray department issues
• Doctor rudeness

أصوات المرضى الحديثة