Dr Deena Alqedrah Medical Center

التقييم العام

Patient feedback for Dr Deena Alqedrah Medical Center presents a mixed picture, with significant concerns about reliability and staff professionalism alongside some positive remarks regarding the doctor's perceived skill. Several reviewers experienced appointment cancellations, sometimes with shifting explanations, leading to frustration and a sense of wasted time. One patient reported a lengthy wait for an appointment only to have it canceled the day before due to insurance issues, later receiving a different reason when they clarified they were a cash patient. Another instance involved a cancellation followed by a claim that the doctor had traveled. When the doctor is present, her medical knowledge is sometimes praised, though one reviewer noted a perceived lack of diagnostic ability in a substitute doctor. The clinic's administrative and nursing staff have also drawn criticism for unprofessional conduct, including chatting and laughing while patients wait, and for disorganized front desk operations. This lack of attentiveness and poor organization was particularly noted during the absence of Dr. Deena. While some patients express general satisfaction, the recurring themes of scheduling issues and staff conduct suggest areas needing considerable improvement to build consistent patient trust and satisfaction.

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• Appointment reliability(3 إشارات)
• Staff professionalism(2 إشارات)
• Doctor's skill(2 إشارات)
• Front desk organization
• Cancellation reasons(2 إشارات)
• Patient wait times

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