Apple International Poly Clinic

التقييم العام

Patient feedback for Apple International Poly Clinic presents a mixed picture, highlighting both positive interactions with specific medical professionals and significant concerns regarding administrative and communication aspects. Many patients report positive experiences with doctors, describing them as kind, professional, and skilled in their treatments. For instance, Dr. Asma Ishrat is noted for her attentive listening and gentle approach to care, while Dr. Richa Rakwal received praise for successfully performing a difficult wisdom tooth extraction, with her assistant Miss Bincy also acknowledged for support. However, a recurring theme in negative reviews centers on the clinic's front desk and telephone service. Several individuals experienced difficulties reaching reception, with calls going unanswered multiple times, leading to frustration and delays in obtaining necessary information. This lack of responsiveness is a significant point of dissatisfaction. Some patients also encountered issues with staff attitude, describing interactions as lacking respect for patient time and service expectations. One reviewer detailed a concerning experience with a GP, Dr. Manjusha Lisla, citing a lack of thorough examination and unprofessional conduct. The clinic's charging practices and the effectiveness of issue resolution also drew criticism from one reviewer who felt they were charged without receiving a proper solution. These varied accounts suggest a need for improved operational efficiency and consistent customer service across all touchpoints.

أبرز ما ذكره المرضى

• Doctor's professional skill(3 إشارات)
• Difficulty reaching reception(2 إشارات)
• Staff attitude concerns(2 إشارات)
• Positive dental treatment
• Unprofessional medical conduct
• Billing and resolution issues
• Assistant's support

أصوات المرضى الحديثة