Al Muhaisnah Medical Fitness Center

التقييم العام

Al Muhaisnah Medical Fitness Center receives a mixed reception from patients, with significant praise for individual staff members alongside considerable frustration regarding operational efficiency. Many reviewers highlight the exceptional helpfulness and kindness of specific employees, particularly Tess at the front desk and Hamza, a gentleman who assisted with a follow-up. These individuals are frequently described as patient, calm, and professional, making a positive impact on the patient experience. However, a substantial number of patients report lengthy delays in receiving results, with some waiting over 40 days, leading to significant stress, especially when visa statuses are at risk. Communication issues are also a recurring theme, with some patients finding it difficult to get through to customer service or receive timely updates. While some experiences with the medical process itself, like blood collection, are noted as being very quick, the administrative and follow-up aspects appear to be areas needing improvement for many.

أبرز ما ذكره المرضى

• Staff kindness and helpfulness(3 إشارات)
• Long wait for results(2 إشارات)
• Communication difficulties(2 إشارات)
• Front desk experience
• Efficiency of medical procedures
• Stress due to delays

أصوات المرضى الحديثة