Al Massa Polyclinic

التقييم العام

Al Massa Polyclinic LLC receives a generally positive reception from patients, with many highlighting the professionalism and kindness of the medical staff. Several reviewers specifically mention Dr. Bayan and Dr. Balegh for their gentle approach and thorough explanations, particularly concerning dental procedures like wisdom teeth extraction. Patients often describe the clinic's environment as clean and the staff as friendly. However, a significant concern was raised regarding billing transparency and insurance handling. One reviewer detailed a high-cost treatment recommendation for their wife, questioning the necessity of the procedures and the clinic's communication about insurance coverage limitations. This patient also reported an X-ray being claimed without being performed, leading to serious questions about the clinic's integrity. Another patient noted an issue with appointment continuity due to reliance on a single laser therapist, suggesting the need for more staff in that role to prevent disruptions. While many experiences are positive, these critical points suggest areas for improvement in communication, billing clarity, and staffing consistency.

أبرز ما ذكره المرضى

• Staff kindness and professionalism(5 إشارات)
• Dental care expertise(4 إشارات)
• Billing and insurance concerns
• Appointment continuity issues
• Cleanliness of facilities
• Gentle treatment approach(3 إشارات)

أصوات المرضى الحديثة