Al Barsha Therapy Center

التقييم العام

Patients seeking therapeutic services at Al Barsha Therapy Center frequently highlight the positive interactions with specific staff members, particularly therapists like Jamila, Karen, and Coco. Many describe feeling listened to and comfortable during their sessions, with some experiencing significant relief from pain, such as back pain, after treatment. The cleanliness and relaxing atmosphere of the clinic are also commonly praised, contributing to a generally pleasant visit. The front desk experience receives mixed feedback; while Nina is mentioned as accommodating and friendly, another reviewer noted a significant communication breakdown. This issue arose when a patient with a hereditary skin condition, psoriasis, was initially denied service after explaining their condition, leading to feelings of discrimination and embarrassment. The patient reported a lack of understanding from staff, including a medical assistant who seemed unaware of the condition. This incident, involving a refusal of service and subsequent offer to proceed after a considerable wait, left the patient feeling humiliated and unsupported. While many find the therapists skilled and attentive, this particular negative experience points to potential gaps in staff training regarding patient communication and handling of specific medical conditions. The clinic's overall approach to patient care, especially in sensitive situations, is a point of concern for some visitors.

أبرز ما ذكره المرضى

• Therapist skill and attentiveness(4 إشارات)
• Positive front desk interactions(2 إشارات)
• Clinic cleanliness and atmosphere(2 إشارات)
• Pain relief from treatment
• Communication issues with staff(2 إشارات)
• Patient discrimination concerns(2 إشارات)
• Staff knowledge on conditions

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