AL Ain Alahili Medical Centre

التقييم العام

Patient feedback for AL Ain Alahili Medical Centre presents a mixed but generally positive picture, with many individuals highlighting specific staff members for their professionalism and kindness. Several reviewers commend Dr. Mansour Ullah Farhad Khan for his attentive listening and clear explanations, making patients feel comfortable and well cared for. Ms. Asma at the reception is frequently mentioned for her warm and helpful demeanor, even during busy periods. The dental team, particularly Dr. Shini Prasanth and her nurse, receive praise for their competence and gentle approach, especially with children. Medical specialists like the ophthalmologist and dermatologist are recognized for providing efficient and streamlined treatment plans. However, a significant negative experience was reported, detailing irresponsible staff behavior, unnecessary delays, and a doctor who did not conduct a thorough examination, instead issuing a prescription without proper assessment. The pharmacy also drew criticism for aggressive upselling of vitamins and excessively high prices. Language support, with Dr. Kumar knowing Arabic, is seen as a benefit for some patients. While many experiences are positive, the critical feedback points to areas needing attention regarding staff attentiveness and pharmacy practices.

أبرز ما ذكره المرضى

• Staff kindness and professionalism(4 إشارات)
• Receptionist helpfulness(2 إشارات)
• Dental care quality(2 إشارات)
• Medical specialist competence
• Language support
• Negative staff conduct
• Pharmacy issues

أصوات المرضى الحديثة