New Abu Dhabi Pharmacy

التقييم العام

New Abu Dhabi Pharmacy, a branch of the Ahalia Group, receives mixed feedback from its patrons. Many appreciate the convenience of payment options, including cash and card, and the availability of free home delivery services. The staff are generally described as good, contributing to a positive experience for some. However, a significant concern raised by a reviewer pertains to the pharmacy's IT system and its impact on insurance approvals. This individual experienced considerable delays, exceeding a full day, in updating payer information, leading to rejected medicine approvals. The reviewer expressed frustration with the prolonged wait for essential medications, questioning the pharmacy's operational efficiency. Another patient noted inconsistencies in prescription requirements for the same items, depending on the staff member on duty. This variability in service, where some items previously obtained without a prescription were suddenly requested, led to uncertainty and potential patient redirection to other establishments.

أبرز ما ذكره المرضى

• Home delivery availability
• Payment options accepted
• Staff helpfulness
• IT system issues
• Insurance approval delays
• Prescription requirement inconsistency

أصوات المرضى الحديثة